Difference between revisions of "Office Coordinator"

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(rough first look at job)
(updated Office Coordinator job description)
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* Four and a half or five days per week, Tuesday through Saturday, 10:30am to 7:30pm, some evening or morning meetings, with some flexibility}}
 
* Four and a half or five days per week, Tuesday through Saturday, 10:30am to 7:30pm, some evening or morning meetings, with some flexibility}}
  
Free Geek is a unique work environment.  For this reason it is essential that each applicant take a tour of our facility (active volunteers are exempt).  Tours are offered Tuesday - Saturday at both 12:00PM and 5PM.  Please let the Front Desk staff know for which position you are applying.
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''Free Geek is a unique work environment.  For this reason it is essential that each applicant take a tour of our facility (active volunteers are exempt).  Tours are offered Tuesday - Saturday at both 12:00PM and 5PM.  Please let the Front Desk staff know for which position you are applying.''
  
 
Can you wield mystical powers of organization?  Do you possess a certain prowess that causes important documents and administrative work to bow down to your every command?  Are you amused by a diversity of people and their needs, even though their actions seem only to make the huge pile of paperwork in front of you grow larger?
 
Can you wield mystical powers of organization?  Do you possess a certain prowess that causes important documents and administrative work to bow down to your every command?  Are you amused by a diversity of people and their needs, even though their actions seem only to make the huge pile of paperwork in front of you grow larger?
  
A huge part of this job is coordinating the ever-growing and fluctuating pool of Front Desk volunteers.
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As a Collective level staff member, the Office Coordinator is responsible for integrating the Front Desk and back end administrative duties into the whole of Free Geek and for participating in a collective management structure.  Specifically, the Office Coordinator is responsible for overseeing one of the public faces of Free Geek, the Front Desk area, and for coordinating the ever-growing and fluctuating pool of Front Desk volunteers. In addition, the Office Coordinator is responsible for maintaining administrative correspondence, such as insurance, payroll, taxes, employee files, etc.
 +
 
  
 
'''Responsibilities''':
 
'''Responsibilities''':
  
''Front End''
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''Oversee the Front Desk (including volunteer interns), maintaining an appropriate balance of coordination and hands-on involvement.''
* Work at the front desk part-time
 
* Coordinate messages: public email, voice mail outgoing message, FAQ, etc. to be sure they're consistent
 
 
* Recruit/supervise/coordinate volunteer Front Desk Interns
 
* Recruit/supervise/coordinate volunteer Front Desk Interns
* Perform reception and reception intern coordination backup
+
* Train incoming NPA's (non-profit apprentices)
* Attend and actively participate in staff meetings and pertinent committees
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* Coordinate message regarding changes in normal operations, e.g. voice mail outgoing message, appropriate signage, email correspondence to volunteers, etc.
* Work occasional shifts coordinating Adoption and Build Program volunteers
+
* Work at the Front Desk, including
 +
:* Greet visitors, prioritizing lobby visitors appropriately
 +
:* Answer a multi-line phone, check & relay messages to appropriate places
 +
:* Accept & process monetary donations
 +
:* Perform data entry
 +
:* Process till at the end of the day
 +
:* Schedule volunteer shifts accurately
 +
:* Make reminder calls to volunteers for upcoming classes
 +
:* Print volunteer handouts daily
 +
:* Maintain a steady stream of available coffee for volunteer
  
''Back End''
+
''Ensure that administrative correspondence is timely, transparent, and well-documented (including insurance, taxes, payroll, etc.)''
 +
* Work with other staff to complete necessary administrative correspondence, including insurance, taxes, payroll, etc.
 
* Create, document, and maintain timeline for paperwork deadlines
 
* Create, document, and maintain timeline for paperwork deadlines
* Organize, maintain, and document a centralized filing system
+
* Organize, maintain, and document a centralized filing system and efficient system for document flow
* Make communications efficient
 
* Bookkeeping and staff scheduling support
 
* Create, coordinate, and document an efficient system for document flow
 
* Manage copies and documents
 
 
* Receive and distribute mail
 
* Receive and distribute mail
* Be responsible for administrative correspondence
 
  
''Other''
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''Participate in collective management structure and abide by [[Collective Level Expectations]]''
* Participate in collective management structure and abide by Collective Level Expectations
+
* Miscellaneous responsibilities as needed, may include working shifts coordinating Adoption and Build Program volunteers and/or bookkeeping and staff scheduling support
* Miscellaneous responsibilities as needed
+
 
* Work with Free Geek Collective to define an appropriate scope for this position.
 
  
 
'''Required skills''':
 
'''Required skills''':
 +
* Experience in volunteer coordination/management
 
* Friendly, outgoing personality
 
* Friendly, outgoing personality
 
* Patient and courteous with the public
 
* Patient and courteous with the public
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* Multi-tasker
 
* Multi-tasker
 
* Legible handwriting
 
* Legible handwriting
* Basic computer knowledge, use of web browser, email and word processor, database and spreadsheet
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* Extremely comfortable using computers, possesses the ability/willingness to learn how to use Free Geek communication tools, including wiki, RT, database, etc.
 
* Able to work in an informal, friendly environment with a diverse staff
 
* Able to work in an informal, friendly environment with a diverse staff
 
* Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
 
* Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
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* Payroll and bookkeeping experience
 
* Payroll and bookkeeping experience
 
* Previous experience in a collectively-run organization
 
* Previous experience in a collectively-run organization
* Experience coordinating volunteers
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* Fluency in other language(s)
 +
 
  
 
[[Category:Job Descriptions]]
 
[[Category:Job Descriptions]]

Revision as of 11:45, 12 January 2010

Salary/Benefits
  • Salary is $30,000 per year.
  • 3.6 weeks paid time off per year (combined vacation and sick time, based on an assumed 37 hours work week).
  • Health care, dental, and vision plan.
  • Employer-matching retirement plan
Work Hours
  • Four and a half to five days per week, Tuesday through Saturday, 10:30am to 7:30pm, some evening or morning meetings, with some flexibility.
To Apply
  • To apply, e-mail your cover letter and resume to jobs@freegeek.org, detailing your volunteer coordination experience and any other pertinent information.
  • We will be contacting a small group of candidates via e-mail to take a tour of Free Geek prior to being interviewed.
  • This position is open until filled.



Free Geek is a unique work environment. For this reason it is essential that each applicant take a tour of our facility (active volunteers are exempt). Tours are offered Tuesday - Saturday at both 12:00PM and 5PM. Please let the Front Desk staff know for which position you are applying.

Can you wield mystical powers of organization? Do you possess a certain prowess that causes important documents and administrative work to bow down to your every command? Are you amused by a diversity of people and their needs, even though their actions seem only to make the huge pile of paperwork in front of you grow larger?

As a Collective level staff member, the Office Coordinator is responsible for integrating the Front Desk and back end administrative duties into the whole of Free Geek and for participating in a collective management structure. Specifically, the Office Coordinator is responsible for overseeing one of the public faces of Free Geek, the Front Desk area, and for coordinating the ever-growing and fluctuating pool of Front Desk volunteers. In addition, the Office Coordinator is responsible for maintaining administrative correspondence, such as insurance, payroll, taxes, employee files, etc.


Responsibilities:

Oversee the Front Desk (including volunteer interns), maintaining an appropriate balance of coordination and hands-on involvement.

  • Recruit/supervise/coordinate volunteer Front Desk Interns
  • Train incoming NPA's (non-profit apprentices)
  • Coordinate message regarding changes in normal operations, e.g. voice mail outgoing message, appropriate signage, email correspondence to volunteers, etc.
  • Work at the Front Desk, including
  • Greet visitors, prioritizing lobby visitors appropriately
  • Answer a multi-line phone, check & relay messages to appropriate places
  • Accept & process monetary donations
  • Perform data entry
  • Process till at the end of the day
  • Schedule volunteer shifts accurately
  • Make reminder calls to volunteers for upcoming classes
  • Print volunteer handouts daily
  • Maintain a steady stream of available coffee for volunteer

Ensure that administrative correspondence is timely, transparent, and well-documented (including insurance, taxes, payroll, etc.)

  • Work with other staff to complete necessary administrative correspondence, including insurance, taxes, payroll, etc.
  • Create, document, and maintain timeline for paperwork deadlines
  • Organize, maintain, and document a centralized filing system and efficient system for document flow
  • Receive and distribute mail

Participate in collective management structure and abide by Collective Level Expectations

  • Miscellaneous responsibilities as needed, may include working shifts coordinating Adoption and Build Program volunteers and/or bookkeeping and staff scheduling support


Required skills:

  • Experience in volunteer coordination/management
  • Friendly, outgoing personality
  • Patient and courteous with the public
  • Likes working with people
  • Detail oriented
  • Good organizational skills
  • Good written and verbal communication skills
  • Able to extract info from current staff and put into rational, transparent system that everyone can understand
  • Empowered and self-motivated organizer
  • Multi-tasker
  • Legible handwriting
  • Extremely comfortable using computers, possesses the ability/willingness to learn how to use Free Geek communication tools, including wiki, RT, database, etc.
  • Able to work in an informal, friendly environment with a diverse staff
  • Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
  • Ability to work and communicate well in a collectively-run organization
  • Ability to work in a consensus decision making process related to staff and policy issues
  • Not afraid to ask questions, but able to work on projects almost entirely without supervision
  • Able to remain flexible as Free Geek grows and changes

Desired skills:

  • Payroll and bookkeeping experience
  • Previous experience in a collectively-run organization
  • Fluency in other language(s)