User:Elizabeth/scratch.3

Steps

• Is it visibly broken?
• Match the phone with a charger.
• Does it charge when you plug it in?

No Try up to three different batteries. Does it charge Yes

• Unplug it and remove the SIM Card if applicable.
• Replace with blank testing SIM Card.
• Do master reset.
• Do master clear.
• Check to make sure all data is errased from the call log, messages, address book, calendar, and photos.
• Take out the testing SIM
• Initial "Tested By" sticker\nPlace on phone.
• Put phone in Store Box with charger.

<graphviz>

 digraph D {

1. size="7,10"

  start         [label="START HERE", fontsize="11", shape="box", style="bold"]
  busted        [label="Is the phone visibly broken?", fontsize="11"]
  recycle       [label="Recycle it" fontsize="11", shape="ox", style="bold"]
  charger       [label="Match it with a charger", fontsize="11"]
  charging      [label="Does it charge when you plug it in?", fontsize="11"]
  battery       [label="Try up to 3 batteries. Does it charge?", fontsize="11", shape="box"]
  sim           [label="Unplug it and replace the SIM card with blank testing SIM\n(note: Verizon does not usually take SIM cards, move on)", fontsize="11"]
  poweron       [label="Turn the phone on", fontsize="11"]
  reset         [label="Can you find a master reset and master clear option?\n(Usually in the Settings/Tools Folder)", fontsize="11"]
  google        [label="Google it", fontsize="11", shape="box", style="bold"]
  check         [label="Do it!\nCheck to make sure all data is erased from:\ncall log, messages, address book, calendar, and photos." fontsize="11"]
  remove    [label="Remove the testing SIM\nIf applicable", fontsize="11"]
  store       [label="Put phone in Store Box with charger" fontsize="11", shape="box"]
 

  start       ->  busted
  busted      -> recycle [label="YES"]
  busted      -> charger [label="NO"]
  charger     -> charging 
  charging    -> battery [label="NO"]
  charging    -> sim [label="YES"]
  battery     -> sim [label="YES"]
  sim         -> poweron
  poweron     -> reset
  reset       -> google [label="NO"]
  reset       -> check [label="YES"]
  check       -> remove
  remove      -> store