Sales Staff Job Description

Store

• Handle cash and credit sales, and close out till at the end of the day
• Process, price and shelve incoming products
• Assist in cleaning and maintenance of the store
• Maximize income for Free Geek while not compromising Free Geek's culture or values
• Evaluate existing Thrift Store layout, suggest & implement improvements
• Maintain shelf organization & stocking
• Run the till, make sales, answer customers' questions, channel customer complaints to proper avenues
• Pro-actively communicate with Free Geek staff & volunteers, especially those involved in testing, production and tech support about needs of the Thrift Store
• Effectively communicate store policies to customers
• Provide a safe and welcoming retail environment to customers of all abilities/experience
• Maintain current knowledge of market prices for store items, and work to ensure pricing consistency amongst all staff & volunteers
• Assist in the development of Thrift Store policies and procedures
• Assist in the training of store staff and volunteers
• Attend and actively participate in Thrift Store Working Group meetings

Build

This is a tentative description as of 8/2010 which will be reviewed in 3 months time to ensure its accuracy.

• Work towards -- Teach and recruit volunteer instructors for Build Workshops
• Work floor shifts coordinating volunteers
• Recruit quality volunteers for Advanced Testing, Laptops Build, Mac build, and Enterprise Build
• Keep the Build area orderly and stocked with needed computer components.
• Coordinate with reuse coordinators in regards to documentation and gizmo flow, and procedures
• Know and follow the Build Instructor Guide
• Keep an eye on supplies and determine what to build in any given shift
• Once settled in the role as a build instructor: keep in mind the build-store connection and make suggestions as to how it can be strengthened, streamlined or improved

Schedule

• 32 hours/week including 1-2 hours of administrative time and 1 hour of meeting time