System Administration (PPS)

Program Basics

• Program Name: System Administrator
• Program Description:

hire a coordinator to make sure the ASSes keep up with their duties and that the computer infrastructure at freegeek is functioning and provides for our continued needs.

• What best describes this program?
  • Administrative (expected to support other programs that generate income and/or meet program needs)
• Why does Free Geek need this program?

because we use computers to do things

Job Position Basics

• Would there be a dedicated staff position associated with this program? yes
• Position Title: ass coordinator
• Job Description:

make sure our computer infrastructure is all working, train and coordinate volunteer administrators

Costs and potential costs

• What are the expected financial staffing costs of the program? (Include all costs to the organization such as salary, payroll taxes, and benefits.)

15 hours a week

• What other costs are associated with the program? (Include costs of materials needed, etc.)
  • the hardware needed, the utility bill for all those computers
• If there will be a dedicated staff position, how much time would be needed for training?
  • How much time would existing staff need to put in? 2-80 hours
  • How time would existing volunteers need to put in? 2-90 hours
• Once the program is up and running how many staff how many hours per week would it take?
  • In paid staff time? 15 hours/week
  • In volunteer time? 0-40 hours/week

Drawbacks

• Outline the intangible costs for the position and program:

unknown

• Are there any possible negative impacts on Free Geek's mission, and if so what?

i am having trouble thinking of any

• How will this program affect other programs and staff positions currently in effect?

it will support them and help them develop

• How will this program affect other programs and staff positions being considered?

unknown

Benefits

• Would the program generate income? not likely
• How does the program support the mission of Free Geek?

by allowing us to do the things we do, whatever they may be.

Measuring Success

• How can the success of the program be measured?

tickets resolved, user feedback, number of volunteer sysadmin hours

• Outline a plan for implementing the program:

hire someone, train them if necessary, ask for feedback and assistance from the ASSes