Volunteer Program Development

Retention

• Recycling and Receiving: multiple coordinators affected retention? There's not one person to go to anymore.
• HR plan for staff: make the culture such that staff is more attentive to volunteers in their areas. Trainings, discussions, emails.
• Volunteer orientation? Soon after tour or a few hours in? Time for staff and scheduling may still be an issue.
• Additional notes:
  • Volunteers aren't well informed about how to get into the build program after tours. Sol'n: tour guides take builders for volunteer intake?

Recruitment

Volunteer Recruitment: theory is to approach the agencies around town that serve our volunteer demographic and introducing Free Geek to the staff of the organizations. Posting fliers and brochures at these organizations will also be necessary, but the theory is that the staff of these places will hang around longer than fliers on the wall, and give a more personal recommendation to their clients.