Store Goals

Improving the Volunteer Experience

• Improving Volunteer Work Areas to allow for volunteers who do not want to have human interaction and to make work easier for everyone.
• Tightly define 3 distinct roles for volunteers; 1)Answering questions and Shelving 2) Cashier 3) "Back Office" work: Testing, Binding Cables, Pricing, etc.
• Create an honor-based agreement of expectation for the store to be initialed by voluteer upon first working there.

Improving the Shopping Experience

• Improve merchandising of "hot" products
• Increase number of items that are priced
• Maintain an up-to-date price list that is visible to the customers
• Improve thematic organization of Merchandise
• Improve Quality of Stock (see section "Flow Control"
• Improve regularity of testing objects that are valuable and/or in demand such as KVMs, Wifi Adaptors, Motherboards, etc.
• Improve lighting and overall "warmth" of the store