Store Goals

Please see Sales Plan for draft of "Big Meeting" report

Improving the Volunteer Experience

• Improving Volunteer Work Areas to allow for volunteers who do not want to have human interaction and to make work easier for everyone.
• Tightly define 3 distinct roles for volunteers; 1)Answering questions and Shelving 2) Cashier 3) "Back Office" work: Testing, Binding Cables, Pricing, etc.
• Create an honor-based agreement of expectation for the store to be initialed by voluteer upon first working there.
• Improve quality of the physical environment for volunteers through 1) Improved lighting 2) cleanliness 3) Good areas to rest or get away from people 4) rockin' music
• Change volunteer sign up sheet (for adoption) to inlclude Volunteer shifts on Wednesday, Thursday, and Friday (no new volunteers on Tuesday and Saturday)

Improving the Shopping Experience

• Improve merchandising of "hot" products
• Increase number of items that are priced
• Maintain an up-to-date price list that is visible to the customers
• Improve thematic organization of Merchandise
• Improve Quality of Stock (see section "Flow Control"
• Improve regularity of testing objects that are valuable and/or in demand such as KVMs, Wifi Adaptors, Motherboards, etc.
• Improve lighting and overall "warmth" of the store
• Have cubbies for bags
• Have baskets that people can use for merchandise

Making More Money for Free Geek

• Identifying popular items that are underpriced (not whole systems, which are intentionally low)
• Improving new system documentation to avoid newbie hangups and include an explanation of Ubuntu and GNU/Linux into boxen merchandising
• Have a rich enough pool of volunteers that fewer people walk out of the store without being talked to

Encouraging Greater Reuse

• Itentify further items for reuse
• Set up a "Reuse" (free table) to keep things like shredders out of landfills and increase foot traffic in front of the store

Store Remodel

Many of the above idea are interwoven into the need to improve the layout of the store. Please see New Store Layout Proposal for a floorplan of the proposed revision.