Tour training

Tour Training

In order to form a more perfect Free Geek we begin a Tour Guide Training program. This will ensure that individuals get up to date information and improved knowledge of how Free Geek works.

A list of items to be included in the Tour Training (in no particular order):

• Explanation of the 2 main programs and what volunteers do in each program includes:

 Repeating information about the programs during the tour to ensure the audience takes in the info
 How to sign up for a volunteer shift at the front desk
 How to log hours at the end of a volunteer shift

• Safety includes:

 Location of the First Aid Kits
 What to do if you hurt yourself
 Exit Locations

• Who to report to in each area.
• How to tailor the tour to your audience, especially if they are a group from an organization

 For example: newspaper/media group, open source software group

• How to keep hallways clear and make a path for any items coming through
• Encourage Peer to Peer learning
• Put your name on any food you put in the fridge, unless you want to share it.

In the works:

• We are working towards posting placards and fact sheets to help tour guides answer questions and touch on important topics in each area.
• Ideally, it would be great to have a button on the website for large groups to notify us before coming for the tour.
• Possibly create an e-mail dump from the database so we can send a "Welcome" e-mail to new volunteers with more detailed information about Free Geek.