Netiquette at Free Geek
Netiquette is a word used to describe good manners or etiquette on the internet. While there are a few rules which may seem arbitrary, most of it is just common sense. For a more complete discussion of what netiquette means, the following links might be useful:
- http://www.albion.com/netiquette/corerules.html
- http://en.wikipedia.org/wiki/Netiquette
- http://www.dtcc.edu/cs/rfc1855.html
What we try to do with our email lists:
- Facilitate communication within and between working groups
- Allow those who can't always make it to the facility to participate and keep up-to-date
- Create a set of archives for reference
- Create a way for those outside of the Free Geek community to contact the group relevant to their interest
Nature of email communication: difficult to read undertone of what's being written.
Benefit of the doubt
Flaming defined and results of at FG
ALL CAPS
Send emails only to appropriate lists - check list descriptions if you're not sure
Snip out irrelevant comments
Craft relevant and specific subject headings
Plain text
Go easy on the cross-posting
When to take your reply off-list
Avoid attaching files: mailman refuses to handle it, won't go into archive. Refer to URL.
It's very dubious to assign a tone or emotion based on the contents of an email. So lesson one is try to look at everyone's comments in the best possible light before responding. This usually means if you a little irritated by a message, take a break and then look at it anew before responding. That being said, using ALL CAPS for statements is pretty universally regarded as "shouting" on email lists. If your intention when meeting the people in person is to shout, then you should use all caps in email. But as a rule, I'd recomend against it.