User:Laurel
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Checklist of Tasks
- Date: _________________
Volunteer Desk Pre-Opening Tasks | Initials |
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Put out current volunteer schedule sheets for build and adoption. | |
Review all emails to "frontdesk@..." for cancellations, group volunteering, etc. Make calls & edit schedule accordingly. | |
Review phone messages, return calls, Send e-mail messages to staff or committees as needed, Check schedule sheet and record cancellations as needed. | |
Make reminder calls for all classes, including FreekBox Adoption Classes, Command Line classes, and monthly classes. | |
Check hardware donation forms supply and print new forms as needed. | |
Every Tuesday Print new schedule pages (Don't forget the class schedules), adoption & build packets, volunteer brochures(Do this on Tuesday and Thursday), build status sheets, new volunteer forms, tech support forms - all as needed | |
On Tuesdays put pre-assigned groups from our Group volunteering page onto the adoption schedule weekly. | |
Also on Tuesday check the Summer break groups and block out their shifts on the adoption schedule. (Read here for more info or talk to Darryl.) | |
Notify MK if close to out of: white volunteer cards, yellow class cards, or Jason's tech support cards | |
Notify MK or Liane when close to out of coffee supplies or office supplies. Do not wait until you are out. There is a lag time. | |
Check and add printer paper if needed. | |
Put previous day's staff schedule (3-hole punch, 1st) into notebook | |
Prepare Staff Schedule sheet. Color code prebuild (pink), recycling (green) and hardware donations (yellow) staffers and shifts. (Wait until just before we open to print the daily staff schedule.) |
Volunteer Desk During the Day Tasks | Initials |
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Volunteer Desk Closing Tasks | Initials |
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Donor Desk Pre-Opening Tasks | Initials |
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Print out daily checklist (1) | |
Brew coffee (2) | |
Stock coffeehouse with creamer, sugar, stir sticks (1) | |
Acquire and count cash drawer. Be sure to initial your count. (2) | |
Prep desk, turn on computers (1) | |
Stock (4) bathrooms with TP (2 rolls each) & paper towels as needed. Check to make sure the dispensers work. (They may need batteries replaced.)(1) | |
Fill all (4) bathroom soap dispensers with 1/3 Castille soap & 2/3 water | |
Fill both (2) dishwashing soap dispensers with 1/3 Concentrated dish soap & 2/3 water |
Donor Desk During the Day Tasks | Initials |
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Take donations and print donation receipts. | |
clean and tidy desk and lobby (1) | |
stock coffee area with sugar and creamer if needed (1) | |
print & restock brochures, contribution slips, other recyclers, etc.(2) | |
read email! respond when you have addressed the issue (2) | |
stock bathrooms with TP, soap, paper towels (2) | |
stock kitchens with dish soap (2) | |
check and print if needed: donor slips, credit card receipts, IOU reimbursement forms, mileage reimbursement form, other recyclers, donor FAQ brochure (2) | |
check receiving donor slips, print more if needed (2) | |
check and fill printers (2) | |
Answer the phone if the volunteer desk does not do so within a couple of rings (you may have to transfer over there if scheduling is required). |
Donor Desk Closing Tasks | Initials |
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erase all contribution slips and return to receiving (1) | |
recycle notes (1) | |
put pens, pencils, scissors, etc., back where they belong (1) | |
turn off all computers (1) | |
help process volunteers until 7pm (2,3) | |
count till after 7pm (3) |