Volunteer Desk Checklist
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- Area Opener: _________________ Date: _________________
Start of Day Tasks | Initials |
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If you're the first one here, make coffee. Refill and turn on the hot water. | |
Turn on and log on to both computers, opening the appropriate tabs needed. | |
Print two copies of the daily staff schedule. Highlight prebuild shifts in pink, recycling shifts in green, receiving shifts in yellow, and front desk shifts in orange. |
Reminder Calls | Initials |
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Make reminder calls for tomorrow's CLASSES. | |
Make reminder calls for tomorrow's HARDWARE ID sessions. | |
Make reminder calls for tomorrow's SYSTEM EVALUATION sessions. |
Things to Print | Initials |
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Check filing cabinet: print Volunteer Applications, Orientation Packets, and Group Volunteering forms as needed. | |
Check filing cabinet: print Community Service info sheets and Volunteering for School Credit info sheets as needed. | |
Check filing cabinet: print Adoption and Build info sheets as needed. | |
Check filing cabinet: print info brochures (in English and Spanish) and monthly class schedule brochures (on colored paper) as needed. | |
Print Reminder Cards and Equipment Passes as needed. |
Throughout the Day | Initials |
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Review phone messages. Record cancellations, forward messages, and return calls as needed. | |
Check your email for "frontdesk@..." messages. Please respond to the list when you have addressed the issue. | |
Make the afternoon batch of coffee. | |
Were there any "no call/no shows" for Hardware ID? If so, please update their attendance type as a no call/no show and check to see if that volunteer is scheduled for System Evaluation. Please cancel any shifts in System Evaluation they may have scheduled. | |
Check coffee supplies. Send a message to http://todo/supplies when our supplies are low - do not wait until we are out. There is a lag time. |
End Of Day Tasks | Initials |
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Check tomorrow's class schedule; if there is no one signed up, call the instructor and let them know that we are canceling that class. Please close the empty class slots. | |
At 5:30 pm, use the telephone pager to announce that volunteers have 15 minutes to come log their hours and schedule their next shifts. | |
Sharpen the pencils and put pens, pencils, scissors, etc. back where they belong. | |
Take cups, plates, and food from front desk area to kitchen. | |
Put all binders back where they belong. | |
Rinse out the coffee pot, unplug the hot water, and wipe down the coffee area. | |
Hole punch the previous day's staff schedule and file it in its binder. | |
Turn off both computers. |
- Area Closer: ________________