Hardware Testing Instructor Responsibilities

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Always Remember: Supporting Hardware Testing volunteers is our number one priority as staff instructors! This means:

Welcoming incoming volunteers at the beginning of the shift
Introducing yourself to volunteers you haven't met before, or whose names you don't remember
Giving volunteers choices about the kind of work they want to do that day, based on HT's needs, when possible
- Appropriately engage each volunteer in an appropriate task, trying to get all tasks covered
- Which volunteers are present during your shift? What are their strengths and weaknesses? Do they want to learn something new? Match up their interests with priority tasks
Teaching volunteers how to test different kinds of gizmos, based on their interest, or facilitating another volunteer to teach them (as appropriate)
Making them aware of their resources, *especially* our documentation, but also Google, the FG wiki, other volunteers, and you!
Being available for any questions that they may have
Remaining patient and friendly while maintaining good boundaries
Providing volunteers opportunities to work on special projects, as is needed and appropriate
Be sure to thank volunteers for their work as they leave

Oversight Checklist

Check meetingwords.com/whiteboard
Prioritize tasks based on current stock, Store and Build needs - and update the white board
Welcome volunteers and direct them to prioritized tasks
Monitors need to be set up or taken down at the beginning of every shift
Remember to delegate! But if no volunteers are available:
- Swap RAM
- Sort Incoming
- Sort boxes of power supplies that come from Receiving, routing them to other areas
- Sort small Hard Drive Lock Box into big Hard Drive Lock Box

Make sure volunteers clean up their areas and that the area is neat and organized for the next shift
- This includes emptying all yellow recycling bins - make sure all volunteers are familiar with this process!
  - Report any problems with tools, machinery to appropriate staff -create a RT ticket for any needed items

Lock up all hard drives - remember to check Store Returns bin & Incoming shelves
Put away testing equipment
Set up hard drives to test over night, but not on the weekend/holidays
Load RAM to be started the next morning (unless a volunteer did it)
Turn off all unused computers and LCD monitors
Empty small Lock Box into big Lock Box and make sure it is locked
Make sure TARDIS is locked - BOTH LOCKS

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Shutdown any hard drives that are still running & return them to the big Lock Box
Turn off the TARDIS's ceiling fan