Difference between revisions of "Build/Tech Support CrossTrain Volunteer Internship"
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The idea is that an intern would get experience in laptops, mac build and tech support. There could be training in advanced testing as well. | The idea is that an intern would get experience in laptops, mac build and tech support. There could be training in advanced testing as well. | ||
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+ | Upon entering the program, a successful applicant coming from the tech support side would go through the build program, and then move on to laptop build and mac build, spending some time in each as well as 2 shifts a week |
Revision as of 15:20, 1 September 2009
This is a proposal in progress.
- Synopsis
- An internship which would have a person spend time in various parts of build as well as Tech Support.
- Justification
- This program would have tremendous value for both the individual and for Free Geek
- For Free Geek, it would provide a better communication link between build and Tech Support, promoting increased feedback and sharing of techniques and processes.
- For the individual, it would provide a better rounded experience involving hardware, software and people skills, and provide much better resume material.
- Prerequisite
- Acceptance into the Build program or into the Tech support internship
- Required skills
- same as for tech support. maybe add some hardware aptitude items
- Time requirements
- 10 hrs a week minimum, 2 support shifts and one build shift, (14 hours would be 2 shifts each, but is a large time commitment)
The idea is that an intern would get experience in laptops, mac build and tech support. There could be training in advanced testing as well.
Upon entering the program, a successful applicant coming from the tech support side would go through the build program, and then move on to laptop build and mac build, spending some time in each as well as 2 shifts a week