Difference between revisions of "Grant Followup Survey"
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* To identify organizations we should do additional PR follow-up with, such as site visits and photos. | * To identify organizations we should do additional PR follow-up with, such as site visits and photos. | ||
| − | == | + | ==How a survey would look== |
| − | + | This is copied from [[End of Program Survey]]. | |
| − | + | ||
| − | + | ;Welcome Page | |
| − | + | :Thanks for taking the time to fill out this post-hardware grants survey! We want to use the information you provide us with to improve our hardware grants program. | |
| − | + | ||
| − | + | ;Demographic Info | |
| − | + | :Location | |
| − | + | :Budget? | |
| − | + | :Who does your organization serve? | |
| + | ::Demographic blurb | ||
| + | ::How many? | ||
| + | |||
| + | ;Welcome page for rest of survey | ||
| + | :This part is not anonymous. | ||
| + | :You may save this survey at any time and continue it later. | ||
| + | |||
| + | ;What is the primary focus/mission of your organization? | ||
| + | |||
| + | ;General Feedback | ||
| + | :How satisfied were you with the overall process? (Finding website, applying, making contact with shepherd, picking up grant) | ||
| + | ::Rate from 1-5? | ||
| + | :Were you provided adequate resources to set up your hardware? | ||
| + | :Did you use the Ubuntu new user FAQ? | ||
| + | ::How useful was the Ubuntu new user FAQ (1-5?) | ||
| + | :How satisfied were you with the computers you received for your organization? | ||
| + | ::1-5 | ||
| + | :Were you able to use the computers for their intended use? | ||
| + | ::yes or no | ||
| + | :Did you encounter any technical problems? | ||
| + | :If so, what did you do to mediate these problems? | ||
| + | :Do you feel that the hardware Free Geek has provided is helping your organization achieve its mission? | ||
| + | :How helpful was your grant shepherd | ||
| + | ::1-5 | ||
| + | :What would you change about the hardware grants process? | ||
| + | :What else would you have wanted to know? | ||
| + | :What else do you want Free Geek to know? | ||
| + | |||
| + | ;May we contact you about...? | ||
| + | :eNewsletter | ||
| + | :Volunteer projects | ||
| + | :Upcoming events | ||
| + | |||
| + | ;Thank You Landing Page | ||
| + | :Thanks. Blah blah blah. | ||
[[category:Hardware Grants]] | [[category:Hardware Grants]] | ||
Revision as of 14:54, 12 November 2009
This is a place to hash out what we want out of any followup surveys to be sent to grant recipients. Eventually, this discussion may lead to a web-based survey to be sent to all recipient organizations.
Purpose
- To get specific feedback on the granting process in order to improve our services
- To solicit testimonials for use in PR fundraising projects.
- To identify organizations we should do additional PR follow-up with, such as site visits and photos.
How a survey would look
This is copied from End of Program Survey.
- Welcome Page
- Thanks for taking the time to fill out this post-hardware grants survey! We want to use the information you provide us with to improve our hardware grants program.
- Demographic Info
- Location
- Budget?
- Who does your organization serve?
- Demographic blurb
- How many?
- Welcome page for rest of survey
- This part is not anonymous.
- You may save this survey at any time and continue it later.
- What is the primary focus/mission of your organization?
- General Feedback
- How satisfied were you with the overall process? (Finding website, applying, making contact with shepherd, picking up grant)
- Rate from 1-5?
- Were you provided adequate resources to set up your hardware?
- Did you use the Ubuntu new user FAQ?
- How useful was the Ubuntu new user FAQ (1-5?)
- How satisfied were you with the computers you received for your organization?
- 1-5
- Were you able to use the computers for their intended use?
- yes or no
- Did you encounter any technical problems?
- If so, what did you do to mediate these problems?
- Do you feel that the hardware Free Geek has provided is helping your organization achieve its mission?
- How helpful was your grant shepherd
- 1-5
- What would you change about the hardware grants process?
- What else would you have wanted to know?
- What else do you want Free Geek to know?
- May we contact you about...?
- eNewsletter
- Volunteer projects
- Upcoming events
- Thank You Landing Page
- Thanks. Blah blah blah.