Difference between revisions of "Info@ Boilerplate Responses"
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===Cut-and-paste responses to frequently asked questions via the info@ email:=== | ===Cut-and-paste responses to frequently asked questions via the info@ email:=== | ||
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| + | ====Data security==== | ||
| + | Thanks for your question. When you donate a computer or anything with memory it goes directly to our secure data area where we remove the hard drive and destroy or triple wipe it depending on the specs. Here is a link to our data security procedures as well as a link to the DBAN software you can pick up here if you want to take the extra step to do it yourself. I hope this answers your questions. | ||
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| + | http://wiki.freegeek.org/index.php/Data_Security | ||
| + | |||
| + | http://www.dban.org/ | ||
Revision as of 11:43, 19 July 2013
Best practices:
- Always include info@ in responses so other watchers know not to answer
- Reply to responses when forwarding to another person to answer (so the requester knows we're on it) (reply all and CC Free Geek contact)
- Link to website and Wiki when appropriate/necessary
- Forward all questions regarding pick-ups to pickups (at) freegeek (dot) org
Cut-and-paste responses to frequently asked questions via the info@ email:
Data security
Thanks for your question. When you donate a computer or anything with memory it goes directly to our secure data area where we remove the hard drive and destroy or triple wipe it depending on the specs. Here is a link to our data security procedures as well as a link to the DBAN software you can pick up here if you want to take the extra step to do it yourself. I hope this answers your questions.