Mission Trends 2009

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Volunteer Hours

Review which jobs are flagged in the database as Build or Adoption or neither. Pull the year, month, and number of hours logged in each of the three categories, grouping by year, month, and category. Then make charts that show the trends for each.


VolunteerHours.svg

The above chart shows how many hours were logged in each program by month.

VolunteerHoursAvg.svg

The above chart shows how many average hours were logged in each program by day for each month. We are counting business days only and excluding holidays. Look at any of the lines around November (our shortest month) and compare it to the earlier graph. You can see how averaging by day smooths out the lines a bit.

Disbursements

These graphs should show regular systems, mac systems, and laptops combined and broken out by month. This can be determined by using the gizmo report (month by month) and adding the numbers together. Sophia already did this for grants. If I can extract from the database more easily, I can check my results against her numbers.

SystemDisbursements.svg

General upward trend over time.

What happened in August and September of 2009 for such an uncharacteristic low and then high? Did everything get recorded on time? Was someone on vacation?

  • September high: multiple grants with 15 and more systems disbursed, also Sophia started concentrating on grants
  • July low: shorter month, 2 fewer Adoption Classes?

Classes

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The above chart shows the number of classes that occurred in each month by type. Unlike the other charts, we are projecting three months into the future (including classes that are currently planned).

Free Geek offers 3 different kinds of classes:

Program Classes
Adoption and Command Line
One-off classes
Email and Internet, Gimp, OpenOffice Word Processor, OpenOffice Spreadsheet, etc.
Series classes
Bash, C, etc.

In the case of series classes that happen over multiple weeks, the number of classes represents the number of times the class met in the month.

Some notes:

  • Series classes take a long time to plan!
  • In the works for 2010:
    • Open Office series
    • Gimp series
    • Newto Ubuntu store and grantee classes
    • Tech support - calls that are looking for education vs. something being broken that could be turned into a class: Media (cds, ipods)

Reuse Rate Information

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