Difference between revisions of "Online Sales Intro Class"
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(Created page with "Draft class outline for online sales class Spring 2013 ==Introduction== *John Ashcraft - Amazon.com sales of ink and toner at Free Geek *Brian Keefer - Online Sales Associate at …") |
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| Line 14: | Line 14: | ||
==General information:== | ==General information:== | ||
===Supplies=== | ===Supplies=== | ||
| − | + | *Printer | |
| + | *Scale - John recommends: Accurate to .2oz with capacity up to 35lbs | ||
| + | *Packaging Tape - with convenient dispenser | ||
| + | *Tape measure | ||
| + | *Scissors | ||
| + | *Packaging material - Reduce/Reuse | ||
| + | *Digital camera - Important for Ebay but optional for amazon.com | ||
| + | |||
===Technical considerations=== | ===Technical considerations=== | ||
| + | *Email access reliable and regular | ||
| + | *Bank account | ||
| + | *Credit card | ||
| + | *Telephone # | ||
| + | *Computer/printer | ||
| + | *Storage space - Secure / seperate. | ||
===Useful skills and mindset=== | ===Useful skills and mindset=== | ||
| + | ====Patience==== | ||
| + | List -> wait ->fulfill orders -> wait -> Get Paid! | ||
| + | *Sales may be slow | ||
| + | *Customers will be upset and the fault may or may not be yours | ||
| + | *There may be setbacks! | ||
| + | ====Be Self Motivated==== | ||
| + | *Work while you wait! | ||
| + | *Not every listing will turn into a sale. | ||
| + | **More listings generally means more sales. | ||
| + | |||
| + | |||
===Amazon.com vs. ebay:=== | ===Amazon.com vs. ebay:=== | ||
==Amazon.com== | ==Amazon.com== | ||
| − | + | *Online reasource: http://www.amazon.com/help/selling | |
| − | + | ===Before you list=== | |
| + | ===Listing your item=== | ||
- finding the exact product listing | - finding the exact product listing | ||
- accurately choosing a condition | - accurately choosing a condition | ||
- description details | - description details | ||
- shipping options | - shipping options | ||
| − | + | ===Creating your account=== | |
| − | + | ===Making the sale=== | |
Email: "Sold, ship now:" | Email: "Sold, ship now:" | ||
Logging in to seller account | Logging in to seller account | ||
| Line 35: | Line 60: | ||
*Verify that the shipping label, packaging slip and item all match! | *Verify that the shipping label, packaging slip and item all match! | ||
Ship | Ship | ||
| − | + | ===After the sale=== | |
| + | ===Other options=== | ||
| + | *pro merchant subscription | ||
| + | *Fullfillment by amazon. | ||
| + | |||
| + | ==General Advice== | ||
| + | *It is ok to lose money on some sales. | ||
| + | **Expect this and be sure that you are having an overall profitable experience. | ||
| + | *Feedback is worth money. | ||
| + | **Sellers with better feedback ratings can expect quicker sales and higher prices. | ||
| + | **New sellers can be devastated by a single negative feedback. | ||
| + | **Half of the negative feedback that John sees is probably undeserved. | ||
| + | **Communicate with buyers early and quickly to resolve issues. | ||
[[Category: Classes]] | [[Category: Classes]] | ||
Revision as of 14:41, 25 March 2013
Draft class outline for online sales class Spring 2013
Introduction
- John Ashcraft - Amazon.com sales of ink and toner at Free Geek
- Brian Keefer - Online Sales Associate at Free Geek
Class Objectives - Students Will Be Exposed To:
- General information about selling items on Amazon.com and Ebay.com
- Open discussions with experienced and sucessful sellers
- Setting up accounts
- Making listings
- Fulfilling orders
- Getting paid
General information:
Supplies
- Printer
- Scale - John recommends: Accurate to .2oz with capacity up to 35lbs
- Packaging Tape - with convenient dispenser
- Tape measure
- Scissors
- Packaging material - Reduce/Reuse
- Digital camera - Important for Ebay but optional for amazon.com
Technical considerations
- Email access reliable and regular
- Bank account
- Credit card
- Telephone #
- Computer/printer
- Storage space - Secure / seperate.
Useful skills and mindset
Patience
List -> wait ->fulfill orders -> wait -> Get Paid!
- Sales may be slow
- Customers will be upset and the fault may or may not be yours
- There may be setbacks!
Be Self Motivated
- Work while you wait!
- Not every listing will turn into a sale.
- More listings generally means more sales.
Amazon.com vs. ebay:
Amazon.com
- Online reasource: http://www.amazon.com/help/selling
Before you list
Listing your item
- finding the exact product listing - accurately choosing a condition - description details - shipping options
Creating your account
Making the sale
Email: "Sold, ship now:" Logging in to seller account Print packaging slip Pack item Buy shipping *Verify that the shipping label, packaging slip and item all match! Ship
After the sale
Other options
- pro merchant subscription
- Fullfillment by amazon.
General Advice
- It is ok to lose money on some sales.
- Expect this and be sure that you are having an overall profitable experience.
- Feedback is worth money.
- Sellers with better feedback ratings can expect quicker sales and higher prices.
- New sellers can be devastated by a single negative feedback.
- Half of the negative feedback that John sees is probably undeserved.
- Communicate with buyers early and quickly to resolve issues.