Operations Coordinator

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This job description was written by Marlin. Free Geek currently does not have an operations coordinator.

Day-to-Day Responsibilities

  • Receive donations
  • Recycle obsolete and non-functioning hardware
  • Test devices and evaluate systems
  • Store and oversee the management of inventory
  • Train volunteers in all of the above and more
  • Front desk control, assistance, and counsel
  • Evaluate volunteers' performances and report to case workers as required
  • Assign volunteers to jobs based on their abilities and disabilities
  • Assist with monitoring volunteers' performances and give responses as necessary according to the needs of the volunteers
  • Gain and maintain an in-depth understanding of all Free Geek programs
  • Be willing to deal with donations received outside of business hours (illegally dumped) as well as large-volume donations
  • Possess the computer skills to perform basic office functions as required

The Operations Co-Coordinator must be able to perform these functions and demonstrate them to volunteers and visitors. He or she must also serve as a model and lead by example.

Operations Co-Coordinators are also responsible for overall site facilities maintenance, as well as working as a Free Geek team member.

Maintenance and Group-Oriented Responsibilities

  • Be alert to security and safety issues, identifying and addressing concerns as needed
  • Maintain an awareness of site shortcomings and expedite improvements
  • Cooperate with other coordinators to purchase and transport basic supplies to facility
  • Work with volunteer supervisors and core volunteers, assisting them with problem solving and routine functions
  • Understand the necessity of restricting copyrighted and unregistered proprietary software products from all Free Geek systems
  • Support and promote the Open Source Software concept
  • Have a conceptual understanding of the Gnu Public License and its importance to Free Geek
  • Attend weekly staff meetings, and other meetings as necessary

Required Skills

  • Able to operate a forklift
  • Able to lift 50 lbs.
  • Teaching experience or aptitude
  • Work well with a large cross-section of the community
  • Able to multi-task
  • Work according to a consensus decision-making process related to staff and policy issues
  • Patient and courteous with the public
  • Able to work in an informal, friendly environment with a diverse staff
  • Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
  • Not afraid to ask questions, but able to work on projects almost entirely without supervision
  • Able to remain flexible as Free Geek grows and changes