Operations Coordinator

This job description was written by Marlin. Free Geek currently does not have an operations coordinator.

Day-to-Day Responsibilities

• Receive donations
• Recycle obsolete and non-functioning hardware
• Test devices and evaluate systems
• Store and oversee the management of inventory
• Train volunteers in all of the above and more
• Front desk control, assistance, and counsel
• Evaluate volunteers' performances and report to case workers as required
• Assign volunteers to jobs based on their abilities and disabilities
• Assist with monitoring volunteers' performances and give responses as necessary according to the needs of the volunteers
• Gain and maintain an in-depth understanding of all Free Geek programs
• Be willing to deal with donations received outside of business hours (illegally dumped) as well as large-volume donations
• Possess the computer skills to perform basic office functions as required

The Operations Co-Coordinator must be able to perform these functions and demonstrate them to volunteers and visitors. He or she must also serve as a model and lead by example.

Operations Co-Coordinators are also responsible for overall site facilities maintenance, as well as working as a Free Geek team member.

Maintenance and Group-Oriented Responsibilities

• Be alert to security and safety issues, identifying and addressing concerns as needed
• Maintain an awareness of site shortcomings and expedite improvements
• Cooperate with other coordinators to purchase and transport basic supplies to facility
• Work with volunteer supervisors and core volunteers, assisting them with problem solving and routine functions
• Understand the necessity of restricting copyrighted and unregistered proprietary software products from all Free Geek systems
• Support and promote the Open Source Software concept
• Have a conceptual understanding of the Gnu Public License and its importance to Free Geek
• Attend weekly staff meetings, and other meetings as necessary

Required Skills

• Able to operate a forklift
• Able to lift 50 lbs.
• Teaching experience or aptitude
• Work well with a large cross-section of the community
• Able to multi-task
• Work according to a consensus decision-making process related to staff and policy issues
• Patient and courteous with the public
• Able to work in an informal, friendly environment with a diverse staff
• Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
• Not afraid to ask questions, but able to work on projects almost entirely without supervision
• Able to remain flexible as Free Geek grows and changes