Talk:Hardware Testing Instructor Responsibilities

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Always Remember: Supporting Advanced Testing volunteers is our number one priority as staff instructors! This means:

Welcoming incoming volunteers at the beginning of the shift
Introducing yourself to volunteers you haven't met before, or whose names you don't remember
Giving volunteers choices about the kind of work they want to do that day, based on AT's needs, when possible
- Appropriately engage each volunteer in an appropriate task, trying to get all tasks covered
- Which volunteers are present during your shift? What are their strengths and weaknesses? Do they want to learn something new? Match up their interests with priority tasks
Teaching volunteers how to test different kinds of gizmos, based on their interest, or facilitating another volunteer to teach them (as appropriate)
Making them aware of their resources, *especially* our documentation, but also Google, the FG wiki, other volunteers, and you!
Being available for any questions that they may have
Remaining patient and friendly while maintaining good boundaries
Providing volunteers opportunities to work on special projects, as is needed and appropriate
Be sure to thank volunteers for their work as they leave

Oversight Checklist

Prioritize tasks based on current stock, store and Build needs - and update the white board
Welcome volunteers and direct them to prioritized tasks
Hard Drives - swap tested drives, load drives to be wiped
Remember to delegate! But if no volunteers are available:
- Swap tested memory, load memory to be tested
- Sort boxes of power supplies that come from Receiving, routing them to other areas
- Sorting lock box incoming in tardis into appropriate boxes
- Sort wireless mice and keyboards into boxes by brand
- Sort incoming optical drives, cards and networking devices

Make sure volunteers clean up their areas and that the area is neat and organized for the next shift
- This includes emptying all yellow recycling bins - make sure all volunteers are familiar with this process!
- This also includes recycling destroyed failed hard drives when the bin is full or close to full
Make sure that all wiped hard drives are brought to TARDIS and sorted according to size (empty green bin!)

Lock up all hard drives - remember to check Store Returns bin & Incoming shelves
Put away testing equipment
Set up drives to test over night, but not on the weekend
Turn off all unused computers and LCD monitors