Difference between revisions of "Tech Support Plan 2007"
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Revision as of 18:48, 14 August 2007
This is a draft of a new or in-progress document, and is likely to have a few people specifically working on it. You may wish to check in on the discussion page to see what the purpose of the document is and who's working on it; then feel free to
give this article love and attention if have extra of those things.
Intro
How will Free Geek's Tech Support Program change over the next 3-5 years so that Free Geek can better fulfill its mission and live up to its principles?
State of the program
Current and past issues
Trends and predictions
| Good (for Free Geek) | Bad (for Free Geek) | |
|---|---|---|
| Internal (to Free Geek) |
Strengths: Strengths are advantages we have that are internal to Free Geek. (Good things we do.)
|
Weaknesses: Weaknesses are problems we have that are internal to Free Geek. (Things we do poorly or not at all.)
|
| External (to Free Geek) |
Opportunities: Opportunities are advantages we have that are external to Free Geek. (Good things that will or could happen to us.)
|
Threats: Threats are problems we have that are external to Free Geek. (Bad things that will or could happen to us.)
|