RT Permissions

When creating a queue in RT, one must assign permissions to the users who should be able to access the queue. This is generally best done by giving Group Rights. The following are the standard (non-admin) rights given to the group (e.g. FGCore, FGStaff, Coders, ASS). Generally these rights would only be given to one group.

 CommentOnTicket
 CreateTicket
 ModifyTicket
 OwnTicket
 ReplyToTicket
 SeeQueue
 ShowACL
 ShowTicket
 ShowTicketComments
 StealTicket
 TakeTicket
 Watch
 WatchAsAdminCc

The special group Everyone should generally be given the following rights (so that they can send and receive email to RT regarding the ticket)

 CreateTicket
 ReplyToTicket