Difference between revisions of "Office Support Volunteer Intern"

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Note: this internship is no longer active.  Its description is below for reference.
 
 
{{Volunteer_Intern
 
{{Volunteer_Intern
 
  | title = Office Support Volunteer Intern
 
  | title = Office Support Volunteer Intern
  | hours_weekly = 2 to 24 hours/week
+
  | hours_weekly = 4 to 24 hours/week
 
  | days = 1 to 5 days/week
 
  | days = 1 to 5 days/week
  | length = Minimum 3 months
+
  | length = 3 months, with option to renew after a check-in
 
  | training = Orientation and Training Provided
 
  | training = Orientation and Training Provided
  | supervisor = Mary Kate and Shawn
+
  | supervisor = Stephen Getman, Volunteer Coordinator
 
  | responsibilities =  
 
  | responsibilities =  
 +
Tasks will include some or all of the following:
 
* Assist the front desk as necessary
 
* Assist the front desk as necessary
** Greet donors and volunteers warmly
+
* Train to answer questions about Free Geek pleasantly and knowledgeably
** Process donations and create receipts and invoices
+
* Retrieve voice mail messages, answer and return calls, deliver messages effectively
** Give tours and sign up new volunteers for our programs
 
** Explain our volunteer programs succinctly
 
** Direct volunteers to their stations, check on new volunteers at least once
 
** Log volunteer hours, sign volunteers up for shifts
 
** Answer questions about Free Geek pleasantly and knowledgeably
 
** Retrieve voice mail messages and return calls
 
** Answer incoming calls and deliver messages to staff effectively
 
 
* Make class reminder calls to attendees before day of class
 
* Make class reminder calls to attendees before day of class
 
* Manage all front desk documents and maintain surplus copies
 
* Manage all front desk documents and maintain surplus copies
** Update and print sign-up sheets for classes and shifts
+
* Sign up individual and group volunteers
** Update and print program descriptions, fax sheets, etc.
 
* Learn and perform data entry
 
* Learn and perform wiki editing
 
* Manage Group Volunteer sign-up
 
* Serve as a "Gatekeeper"
 
** Manage cleaners
 
** Manage coat and bag check
 
** Verify visitors have appointments with staff
 
 
* Maintain complete tour guide schedule
 
* Maintain complete tour guide schedule
 
* Check office supplies weekly and place item requests
 
* Check office supplies weekly and place item requests
 
* Alphabetize build sheets monthly
 
* Alphabetize build sheets monthly
 
+
* Work till and process donations
 
+
* Give tours
 +
* Run organizational projects
 +
* Recruit and manage volunteers to support projects
 
  | skills =  
 
  | skills =  
 
* Good phone skills
 
* Good phone skills
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* Pleasant, outgoing and approachable persona
 
* Pleasant, outgoing and approachable persona
 
* Enjoy working with people
 
* Enjoy working with people
* Interest in and ability to learn and work with Linux desktop managers and programs
 
 
* Organized and detail oriented
 
* Organized and detail oriented
 
* Work calmly amidst ongoing chaos
 
* Work calmly amidst ongoing chaos
* Able to ask questions and get clarification
 
 
* Understand Free Geek and Open Source philosophy
 
* Understand Free Geek and Open Source philosophy
* Remain flexible as Free Geek grows and changes
 
 
* Self-motivated and self-managing with minimal supervision
 
* Self-motivated and self-managing with minimal supervision
 
* Prioritize needs of visitors and volunteers
 
* Prioritize needs of visitors and volunteers
 
* Able to learn new skills, programs, and information
 
* Able to learn new skills, programs, and information
 +
}}
  
}}
+
[[Category:Front Desk]]

Latest revision as of 16:07, 15 May 2012

Job Title: Office Support Volunteer Intern
Hours Weekly: 4 to 24 hours/week
Days Per Week: 1 to 5 days/week
Length of Internship: 3 months, with option to renew after a check-in
Training: Orientation and Training Provided
Free Geek Supervisor: Stephen Getman, Volunteer Coordinator

Responsibilities

Tasks will include some or all of the following:

  • Assist the front desk as necessary
  • Train to answer questions about Free Geek pleasantly and knowledgeably
  • Retrieve voice mail messages, answer and return calls, deliver messages effectively
  • Make class reminder calls to attendees before day of class
  • Manage all front desk documents and maintain surplus copies
  • Sign up individual and group volunteers
  • Maintain complete tour guide schedule
  • Check office supplies weekly and place item requests
  • Alphabetize build sheets monthly
  • Work till and process donations
  • Give tours
  • Run organizational projects
  • Recruit and manage volunteers to support projects

Desired Qualifications

  • Good phone skills
  • Experience with appropriate email etiquette
  • Pleasant, outgoing and approachable persona
  • Enjoy working with people
  • Organized and detail oriented
  • Work calmly amidst ongoing chaos
  • Understand Free Geek and Open Source philosophy
  • Self-motivated and self-managing with minimal supervision
  • Prioritize needs of visitors and volunteers
  • Able to learn new skills, programs, and information

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects with minimal supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community. Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union. Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we'll get back to you soon.

Back to internship list