Difference between revisions of "Getting the Processor Information"

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GREEN Chart

Checking the Cables and Connections

Is the power strip on?
Is the computer plugged into the power strip?
Is the power switch on the back of the power supply on?
Is the power supply plugged into the motherboard?
- Some motherboards have a 4 pin connector (as well as the 20 or 24 pin connector). Make sure that this is also plugged in properly.
Is the power switch connected to the motherboard?

Alternative method for determining the processor information

This is your last resort option. Do not do this unless the instructions told you to.

Is the computer marked with the model number or speed?
- Use this information. (You may need to google the model number.)
If (and only if) that does not work:
1. Check with an instructor
2. See if you can see the speed without removing anything
3. Remove the heat sink/fan only if necessary
4. You may need a magnifying glass. (See instructor.)

English Version: Getting_the_Processor_Information

Vercion Español: Getting_the_Processor_Information_en_Español

@@ Line 1: / Line 1: @@
-<graphvizr>
+{{migrated}}
+[https://docs.google.com/document/d/1B45aA9FFSc2d36mG-30wmG9xoCwDEtSlQ7ETdyKQ4fc/edit?usp=sharing link]
+__NOTOC__
+==GREEN Chart==
+<div style="border: 10px solid GREEN; padding: .5em 1em; color: #000; margin: 3px 3px 0;">
+<graphviz>
    digraph POSTING {
-     addstuff        [label="Add the RAM and VIDEO"]
+     node [fontname="Helvetica", fontsize="11"]
-    bios            [label="Try to\nget into BIOS\nCan you get the\nPROCESSOR INFO?"]
+     edge [fontname="Helvetica"]
-    checkconnect    [label="Check the\ncables and connections\nDoes it POWER ON?"]
-    floppyboot      [label="Try to\nBOOT FROM a FLOPPY\nCan you get the\nPROCESSOR INFO?"]
-    manualdetermine [label="You will need to\nMANUALLY DETERMINE\nthe processor information\n(go back to main flow chart)", shape="box", URL="/index.php/System_Evaluation_2_Overview"]
-    post            [label="Does it\nPOST?"]
-    poweron         [label="Does it\nPOWER ON?"]
-    powersupply     [label="Does it have a\nPOWER SUPPLY?"]
-    proc            [label="Does it have a\nPROCESSOR?"]
-    procinfo        [label="Can you get the \nPROCESSOR INFORMATION?"]
-    ramvideo        [label="Does it have\nRAM and VIDEO?"]
-    simplify        [label="SIMPLIFY\nRemove uneeded cards\nand disconnect the drives\nDoes it POST?"]
-    start           [label="TRYING TO GET A\nSYSTEM TO POST\nSTART HERE", shape="box"]
-     swapram         [label="Swap out the RAM\nsystematically.\nTry PC100, PC133, and PC66\nDoes it POST?"]
-    triage          [label="Ready for TRIAGE\n(go back to main flow chart)", shape="box", URL="/index.php/System_Evaluation_2_Overview"]
-     start -> powersupply [taillabel="YES"]
+    addstuff        [label="If needed, add \nRAM, VIDEO\nand/or POWER SUPPLY",
-     powersupply -> proc [taillabel="YES"]
+                     label_es="Si es necesario, instale\nmemoria, video\ny/o fuente de poder",
-     powersupply -> manualdetermine [taillabel="NO"]
+                     shape="box"]
-     proc -> ramvideo [taillabel="YES"]
+    bios            [label="Try to\nget into BIOS\nCan you get the\nPROCESSOR INFO?",
-     proc -> triage [taillabel="NO"]
+                     label_es="Intente\naccesar a BIOS\n¿Puede usted obtener\nla información del PROCESSOR ?"]
-     ramvideo -> poweron [taillabel="YES"]
+    blowncaps       [label="Can you see any\nBLOWN CAPS?\n(Check Again)",
-     ramvideo -> addstuff [taillabel="NO"]
+                     label_es="¿Puede ver un\ntransistor quemado o defectuoso?"]
-     addstuff -> poweron
+    checkconnect    [label="Check the\ncables and connections\n(see note below).\nDoes it POWER ON?",
-     poweron -> post [taillabel="YES"]
+                     label_es="Verifique los\ncables y conecciones\n(Véase nota abajo)\n¿El SISTEMA ENCIENDE?"]
+    checktight      [label="Check to make sure\nall cards and memory sticks are\nproperly seated",
+                     label_es="Verifique cuidadosamente que\ntodas las tarjetas y memorias estén\ncorrectamente instaladas",
+                     shape="box"]
+    disconnect      [label="Disconnect the\nHARD DRIVE CABLE\nfrom the\nMOTHERBOARD",
+                     label_es="Desconecte el\nCABLE DEL DISCO DURO\nde la\nTARJETA MADRE",
+                     shape="box"]
+    goback          [label="Go back to the\nSYSTEM EVALUATION OVERVIEW chart",
+                     label_es="Regrese al\nDIAGRAMA PRINCIPAL",
+                     shape="box", style="dashed", color="red", URL="/index.php/System_Evaluation_Overview"]
+    manualdetermine [label="Check in with instructor!\nUse an\nALTERNATIVE METHOD\nto determine the proc info",
+                     label_es="Use un\nMETODO ALTERNATIVO\npara obtener la INFO del PROCESADOR",
+                     URL="/index.php/System_Evaluation_Overview", shape="box"]
+    plugin          [label="Plug in MONITOR,\nKEYBOARD,\nand POWER CORD",
+                     label_es="Conecte el MONITOR,\nTECLADO,\ny CABLE DE CORRIENTE",
+                     shape="box"]
+    post            [label="Does it\nPOST?",
+                     label_es="¿Despliega alguna\nINFORMACIÓN?"]
+    poweron         [label="Does it\nPOWER ON?",
+                     label_es="¿El sistema \nenciende"]
+    proc            [label="Does it probably have a\nPROCESSOR?",
+                     label_es="¿El sistema tiene un\nPROCESADOR?"]
+    heatsink_fan    [label="Does it have a\n HEAT SINK and/or FAN?",
+                     label_es="¿El sistema tiene un\nCALENTADOR y/o VENTILADOR?"]
+    procinfo        [label="Can you get the \nPROCESSOR INFORMATION?",
+                     label_es="¿Puede usted obtener la\nINFORMACIÓN DEL PROCESADOR?"]
+    pull_mobo       [label="PULL THE MOTHERBOARD OUT\nand take it to Advanced Testing\nWe are\nRECYCLING\nthis system",
+                     label_es="REMUEVA LA TARJETA MADRE\ny llévela a Advanced Testing\nNosotros\nRECICLAMOS\neste gabinete",
+                     shape="box"]
+    simplify        [label="SIMPLIFY\nRemove uneeded cards\nand disconnect the drives\nDoes it POST?",
+                     label_es="Remueva las tarjetas innecesarias\ny desconecte los lectores y disco duro.\nDespliega alguna INFORMACIÓN?"]
+    start           [label="START HERE",
+                     label_es="INICIAR AQUI",
+                     shape="box", style="bold", color="green"]
+    swapram         [label="Try a different\nstick of RAM\nDoes it POST?",
+                     label_es="Pruebe una diferente\ntarjeta de memoria\n¿Despliega alguna INFORMACIÓN?"]
+    swapvideocard   [label="Swap out the VIDEO CARD\nDoes it POST?",
+                     label_es="Cambie la tarjeta de VIDEO\n¿Despliega alguna INFORMACIÓN?"]
+    testpower       [label="Does the\nPOWER SUPPLY\nwork?\n(Test it)",
+                     label_es="¿Está funcionando\nla\nfuente de poder?\n(Pruebelo)"]
+    good_mobo      [label="Does the motherboard\nhave DDR \nand SATA ports?",
+                    label_es="¿Tiene la tarjeta madre\nDDR slots\ny SATA ports?"]
+    not_done       [label="You're not done yet!",
+                     label_es="No esta terminado todavia!"]
+     start -> proc
+    proc -> heatsink_fan [taillabel="YES", taillabel_es="SÍ"]
+     proc -> not_done [taillabel="NO"]
+    heatsink_fan -> blowncaps [taillabel="YES", taillabel_es="SÍ"]
+     heatsink_fan -> manualdetermine [taillabel="NO"]
+    blowncaps -> good_mobo [taillabel="YES", taillabel_es="SÍ"]
+     blowncaps -> disconnect [taillabel="NO"]
+     good_mobo -> pull_mobo [taillabel="YES", taillabel_es="SÍ"]
+     good_mobo -> not_done [taillabel="NO"]
+    pull_mobo -> not_done
+    disconnect -> addstuff
+     addstuff -> checktight -> plugin -> poweron
+     poweron -> post [taillabel="YES", taillabel_es="SÍ"]
      poweron -> checkconnect [taillabel="NO"]
-     checkconnect -> post [taillabel="YES"]
-     checkconnect -> manualdetermine [taillabel="NO"]
+     checkconnect -> post [taillabel="YES", taillabel_es="SÍ"]
-     post -> procinfo [taillabel="YES"]
+     checkconnect -> testpower [taillabel="NO"]
+    testpower -> post [taillabel="YES", taillabel_es="SÍ"]
+    testpower -> addstuff [taillabel="NO"]
+     post -> procinfo [taillabel="YES", taillabel_es="SÍ"]
      post -> simplify [taillabel="NO"]
      procinfo -> bios [taillabel="NO"]
-     procinfo -> triage [taillabel="YES"]
+     procinfo -> not_done [taillabel="YES", taillabel_es="SÍ"]
-    bios -> triage [taillabel="YES"]
-    bios -> floppyboot [taillabel="NO"]
-    floppyboot -> triage [label="YES"]
-    floppyboot -> manualdetermine [label="NO"]
-    simplify -> procinfo [taillabel="YES"]
-    simplify -> swapram [taillabel="NO"]
-    swapram -> procinfo [taillabel="YES"]
-    swapram -> manualdetermine [taillabel="NO"]
-  }
-</graphvizr>
-== Getting the System to POST ==
+    bios -> not_done [taillabel="YES", taillabel_es="SÍ"]
+    bios -> manualdetermine [taillabel="NO"]
-* Getting a system to POST and getting it to boot are two different things. POST means '''P'''ower '''O'''n '''S'''elf '''T'''est, and happens first. At this stage the computer is self-testing to make certain that it can boot when the time comes. It does a simple check against its BIOS, processor, and memory.
+    simplify -> procinfo [taillabel="YES", taillabel_es="SÍ"]
+    simplify -> swapram [taillabel="NO"]
-* If it fails POST it will never boot, no matter how many floppy disks you try. This is because it doesn't access the drives until after a successful POST.
+    swapram -> procinfo [taillabel="YES", taillabel_es="SÍ"]
+    swapram -> swapvideocard [taillabel="NO"]
-* Never boot from the hard drive in System Evaluation. (This is to protect our customers' data.) Instead, power down the system and disconnect the hard drive cable.
+    swapvideocard -> procinfo [taillabel="YES", taillabel_es="SÍ"]
+    swapvideocard -> manualdetermine [taillabel="NO"]
-* If the system is likely to be a keeper, it becomes necessary to power up the system to see if it POSTs. If it does, this usually tells us information about the system. There are a couple of cases when it's not worth it trying to get the system to POST, these are:
+    manualdetermine -> not_done
-===When not to even try===
+    not_done -> goback
-* If the power supply is missing, it is not worth trying to get it to POST or boot at this point. Write "No Power Supply" on the label. Pull the processor to see what kind it is, note the processor class and speed on the label, and continue on.
+  }
-* If the processor is missing, it is not worth trying to get it to POST or boot at this point. Treat the processor as 0 MHZ and refer to the system triage chart.
+</graphviz>
-== General instructions ==
+== Checking the Cables and Connections ==
-#Open the system first. You'll need it open later anyway.
+* Is the power strip on?
-# In order to POST we may need to add any missing but essential components. Make certain these items are all present and properly connected and/or seated in their slots:
+* Is the computer plugged into the power strip?
-#* RAM
+* Is the power switch on the back of the power supply on?
-#* Video (card or onboard)
+* Is the power supply plugged into the motherboard?
-# Make sure everything is hooked up
+** '''Some motherboards have a 4 pin connector (as well as the 20 or 24 pin connector). Make sure that this is also plugged in properly.'''
-#* Power supply to motherboard
+* Is the power switch connected to the motherboard?
-#* Power supply to power
-#* Video cable to monitor
-#* Keyboard to keyboard port
-# Power up the system and see if it POSTs.
-== Troubleshooting ==
+== Alternative method for determining the processor information ==
-Power up the system. Pay attention to the sounds the system makes. Normally, you can hear the fan and/or hard drive spinning, then a single beep. Extra beeps, or long, high pitched beeps indicate a problem. No beeps at all may indicate that the power is not hooked up (or the speakers are disconnected). Typical steps for troubleshooting systems that won't post are:
+'''This is your last resort option. Do not do this unless the instructions told you to.'''
-# Incompatible, missing. or poorly seated RAM. (Swap, install or reseat RAM.)
+* Is the computer marked with the model number or speed?
-# SIMMs that are not in the first two SIMM slots. (Move SIMMs. The slots are usually labeled with teensy weensy letters or numbers.)
+** Use this information. ''(You may need to google the model number.)''
-# A poorly seated card in one of the slots. (Pull unnecessary cards.)
+* If (and only if) that does not work:
-# A card with a short in it. (Swap card with a known working card.)
+*# Check with an instructor
-# An IDE cable that is connected to the motherboard with a bad or missing IDE device. Some motherboards will not POST in this condition. (Disconnect the IDE cables from the motherboard.)
+*# See if you can see the speed without removing anything
+*# Remove the heat sink/fan only if necessary
+*# You may need a magnifying glass. (See instructor.)
-== When it doesn't work ==
+</div>
-If you cannot get a system to POST, you will need to physically examine the processor to see its class and speed. NO POST is not a reason to recycle a system.
-== When it does work ==
+English Version: [[Getting_the_Processor_Information]]
-If the system POSTs correctly, you may see a report on the amount of memory and the processor class and speed. If so, use the triage chart and this information to determine if it's a keeper or a recycler. In some circumstances, you'll need to get into BIOS to see this information. In a few cases you may even need to boot from a floppy. (If so, see [[Booting from a floppy disk]].)
-* For keepers, proceed on to [[Labeling and tallysheets for keeper systems]].
+Vercion Español: [[Getting_the_Processor_Information_en_Español]]
-* For recyclers, label as you would in Eval 1 ([[Labeling and tallysheets for recycled systems]]) and put on the REJECT pile. Then proceed onto the next system.
-* For special mining, see the [[Special mining]] instructions.
-[[Category: Prebuild]]
+[[Category: System Evaluation]]

Difference between revisions of "Getting the Processor Information"

Latest revision as of 17:28, 5 July 2014

GREEN Chart

Checking the Cables and Connections

Alternative method for determining the processor information

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