Difference between revisions of "Cashier Training"
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# An auditor (someone outside Free Geek looking over our books) | # An auditor (someone outside Free Geek looking over our books) | ||
− | # A bookkeeper (someone inside Free Geek who keep track of our bank accounts, expense | + | # A bookkeeper (someone inside Free Geek who keep track of our bank accounts, expense accounts, etc.) |
# A bean counter (someone who checks the tills each morning, looking for inconsistencies, and prepping them for the bookkeeper. Also preps tills.) | # A bean counter (someone who checks the tills each morning, looking for inconsistencies, and prepping them for the bookkeeper. Also preps tills.) | ||
# A cash handler (someone who takes and dispenses money at a till) | # A cash handler (someone who takes and dispenses money at a till) |
Revision as of 12:44, 6 July 2010
The point of having a standard way of keeping track of cash is accountability.
Levels
- An auditor (someone outside Free Geek looking over our books)
- A bookkeeper (someone inside Free Geek who keep track of our bank accounts, expense accounts, etc.)
- A bean counter (someone who checks the tills each morning, looking for inconsistencies, and prepping them for the bookkeeper. Also preps tills.)
- A cash handler (someone who takes and dispenses money at a till)
Paperwork
(All of this is on the Dead trees wiki page.)
Normal and oddball transactions
Normal transactions are ones that go into the database. Oddball transactions are anything else.
- At the front desk normal transactions are donations and fees that accompany gizmo donations.
- In the store normal transactions are sales.
Some obvious oddball transactions:
- Someone pays an invoice
- Someone buys something at the front desk
- Someone finds money
- Someone needs a reimbursement, or takes money to buy something for Free Geek.
- Mileage -- a kind of reimbursement.
Documentation
All of this has the category of "Accounting".
- Opening and closing out the till
- Procedure for start and end of day.
- Reimbursement for mileage
- One of the more common oddball transactions you'll need to deal with.
- Regular issues with tills
- Some ongoing common problems.
- Processing credit cards
- How to deal with credit card transactions at the till. (Note that the store has a new type of credit card machine, and some of the specifics are changing.)
- Checking the checks
- A list of things that you should always do when you accept a check.