Difference between revisions of "Tech Support"
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* Thrift store customers for 90 days after original purchase | * Thrift store customers for 90 days after original purchase | ||
| − | This support includes replacement of defective parts if necessary, but does not include any guarantee that programs or hardware added by the user will function. We will repair or replace defective hardware and ensure that the system and its components function under current, Long Term Support releases of the Ubuntu operating system, currently | + | This support includes replacement of defective parts if necessary, but does not include any guarantee that programs or hardware added by the user will function. We will repair or replace defective hardware and ensure that the system and its components function under current, Long Term Support releases of the Ubuntu operating system, currently 10.04. Changes to the original system hardware may void this warranty. |
{|cellspacing="1px" style="background-color:#f8fcff" | {|cellspacing="1px" style="background-color:#f8fcff" | ||
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* Ubuntu | * Ubuntu | ||
* Restoring the original configuration of a system | * Restoring the original configuration of a system | ||
| − | * Updating to later versions | + | * Updating to later versions of Ubuntu |
* Driver installation (subject to availability) | * Driver installation (subject to availability) | ||
* Software to make media work | * Software to make media work | ||
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* Windows | * Windows | ||
* Apple operating systems (OSX, etc.) | * Apple operating systems (OSX, etc.) | ||
| − | * WINE (''' | + | * WINE ('''[http://wiki.freegeek.org/index.php/Games_Under_Linux Click here for more information on how to run games in WINE]'''). If you'd like to know more about WINE, look for some [http://www.freegeek.org/about/education/ Free Geek classes here]. |
* Home networking | * Home networking | ||
* Consultation | * Consultation | ||
Revision as of 11:50, 25 October 2011
Free Geek tech support is offered free of charge to:
- Adopters and hardware grant recipients for one year
- Thrift store customers for 90 days after original purchase
This support includes replacement of defective parts if necessary, but does not include any guarantee that programs or hardware added by the user will function. We will repair or replace defective hardware and ensure that the system and its components function under current, Long Term Support releases of the Ubuntu operating system, currently 10.04. Changes to the original system hardware may void this warranty.
Contact Info and HoursTech Support Hours are from noon to 5.45 pm, Tuesday through Saturday or by appointment. We are closed, to walk in customers, for lunch from 1-1.30pm.
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ServicesMany services covered under warranty we can provide for free, but we occasionally need to charge a fee for difficult or non-standard support. When we cannot support an issue, we can refer interested parties to outside agencies. Stuff We SupportSoftware
Hardware
Stuff We Don't Support
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