Difference between revisions of "Sorting Training"
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+ | {{migrated}} | ||
+ | [https://docs.google.com/document/d/1hMXMN5ynU_wL6nietPhFrkoX4B4fZ1onuyTevI531Ec/edit?usp=sharing Link] | ||
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Your main responsibilities are to: | Your main responsibilities are to: | ||
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|| MacLand Incoming || || || | || MacLand Incoming || || || | ||
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+ | |} | ||
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+ | {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% | ||
+ | |- style="background:black; color:white" | ||
+ | !| During a Shift | ||
+ | !| Date | ||
+ | !| New Hire Initials | ||
+ | !| Staff Initials | ||
+ | |- | ||
+ | || Opening/Closing Checklist || || || | ||
+ | |- | ||
+ | || Introduce yourself to all volunteers || || || | ||
+ | |- | ||
+ | || Assess new volunteers' abilities (check schedule to verify) and train them accordingly || || || | ||
+ | |- | ||
+ | | If it's slow, find tasks for all volunteers (if necessary, move them to another area) || || || | ||
+ | |- | ||
+ | || Keep in touch with Receiving in order to direct Runners || || || | ||
+ | |- | ||
+ | || Communicate with appropriate staff/areas about unusual gizmos || || || | ||
+ | |- | ||
+ | || Sort and empty boxes that are filling up || || || | ||
+ | |- | ||
+ | || Maintain Data Security in Sorting (and check for data bearing devices) || || || | ||
+ | |- | ||
+ | || Oversee Safety Protocols and appropriate behavior in Sorting || || || | ||
|- | |- | ||
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!| Staff Initials | !| Staff Initials | ||
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− | || Sales priorities: 1. | + | || Sales priorities: 1. Online Sales, 2. Thrift Store, 3. Bulk Sales|| || || |
|- | |- | ||
|| Items that online sales likes || || || | || Items that online sales likes || || || |
Latest revision as of 15:24, 15 August 2014
This page has been migrated to a document on Free Geek's Google Drive. Information remaining behind may no longer be relevant. MIGRATOR: When you have tagged this page as migrated, (Link to new page immediately below.) |
Your main responsibilities are to:
- Teach Adoption volunteers basic intake procedures using this page as a guide.
- Teach Adoption volunteers about Safety Procedures. Learn about what to do with potentially hazardous stuff.
- Manage flow of gizmos through the Sorting area:
- Learn about the Sorting Boxes and where things go when they leave Sorting
- How to handle large donations at warehouse door
- Keep staff updated on changes in receiving and sorting
- Ensure that Receiving and Sorting are well integrated with Free Geek's production, sales, and recycling areas:
- Run Basic Testing so that the adoption volunteers, the store, and hardware grants get what they need.
- Maintain sanity and be a good role model for your volunteers! Be calm, positive, and fun.
- Strive to improve the organization, training, and communication within receiving and with other areas.
Checklist
This is a training checklist for new Sorting staff members and interns. It may be printed out and used until the new staff member/intern is fully trained.
New staff member/intern's name: __________________________________
Trainer's Name: _____________________________________
Sorting Basics | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Priorities (Clearing the Carts, Sorting) | |||
Assisting a Donor in Warehouse | |||
OR E-Cycles Training and Stickering (see Ewaste Training) | |||
Identifying tricky gizmos (e.g systems vs. servers, copiers vs. multi-function printers, etc.) | |||
Clearing the Carts | |||
Secure Data Area (SDA) Incoming | |||
CRT and LCD Monitor Incoming | |||
CRT TV Incoming | |||
Printer Incoming | |||
LCD TV Incoming | |||
MacLand Incoming |
During a Shift | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Opening/Closing Checklist | |||
Introduce yourself to all volunteers | |||
Assess new volunteers' abilities (check schedule to verify) and train them accordingly | |||
If it's slow, find tasks for all volunteers (if necessary, move them to another area) | |||
Keep in touch with Receiving in order to direct Runners | |||
Communicate with appropriate staff/areas about unusual gizmos | |||
Sort and empty boxes that are filling up | |||
Maintain Data Security in Sorting (and check for data bearing devices) | |||
Oversee Safety Protocols and appropriate behavior in Sorting |
Receiving/Sorting Boxes (Including how to sort/empty each box) | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Cords | |||
Re-use/Testing | |||
Recycling | |||
Tapes and Disks | |||
Styrofoam and Packaging Materials | |||
Copper Bearing Materials | |||
Dirty/Junk plastic,filmy plastic, E-plastic | |||
Cardboard boxes and Recycling | |||
Garbage | |||
A/V Incoming Area | |||
Keyboard/Mice Testing Area | |||
Speaker Testing |
Health and Safety in Receiving/Sorting | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Review Safety Procedures in Receiving | |||
Review Hazardous chemicals list | |||
Safe Lifting | |||
Carts | |||
Avoiding tripping hazards in standing/walking areas | |||
Safe Stacking Procedures in SDA and A/V incoming area | |||
Broken/Open CRT Monitors | |||
Broken Fluorescent Light Bulbs | |||
Leaking Batteries | |||
Mercury bearing thermostats or thermometers |
Data Security | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Explain why data security is important | |||
Laptops (to SDA --no power supplies) | |||
Hard drives (to SDA) | |||
External hard drives (to SDA--with cord) | |||
Cell phones, PDAs, Digital Cameras, flash drives, etc. (to the Lock Box in Receiving) | |||
Tivos, DVRs, and other misc. with potential hard drives (to SDA) | |||
XBox 360, Playstation 3, other newer gaming systems (to SDA) | |||
CDs/DVDs (shred/cut if home-made) and other media |
Donations at Warehouse entrance and Staffing Sorting Alone | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Large Donations - Tallying Covered and Uncovered items (see Handling Large Donations at Receiving) | |||
Organize and tally the carts | |||
If alone (without volunteers), volunteers from Recycling may need to be involved | |||
Ask nearby staff members to cover/provide backup (or have the Front desk page for backup) when needed |
When Things Are Slow | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Sorting and bagging batteries | |||
QCing Sorting Boxes (see Receiving Boxes) | |||
Basic Testing (but leave enough work for scheduled volunteers) | |||
Clean Sorting area (sweep, put away extra cups, remove stuff from under the table and in corners) | |||
Break down and bag Styrofoam | |||
Sort anti-static bags and shopping bags for the Store | |||
Ask the recycling staff if there are any open spots at Table or Bench for receiving volunteers | |||
Clean up Basic Testing area (cull ugly keyboards, mice, speakers) |
Basic Testing | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Keyboards (Testing, Sorting and Storage) | |||
Mouse (Testing, Sorting and Storage) |
Volunteers In Sorting | Date | New Hire Initials | Staff Initials |
---|---|---|---|
White Board for Names | |||
Training Volunteers in Receiving | |||
Passive Solicitation Policy: review, sign & file | |||
Shadow two staff members as they orient volunteers | |||
Volunteer Safety | |||
Volunteer Recognition (Geek Love notes, etc) | |||
Volunteer Break Policy | |||
Volunteers with different abilities | |||
Streamfishing | |||
Preventing theft (no coats hanging in Sorting!) wiki page |
Recycling | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Monitor Tetris | |||
Steel bin | |||
Cardboard bin | |||
Paper Bins | |||
Gaylords (where to set our boxes) | |||
Advanced Recycling/Deconstruction shelves | |||
What to communicate with the Recycling staff about |
The Store | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Tour the store--see what they sell. | |||
Explain why the store is important to Free Geek and Receiving's role in generating funds. | |||
To leave in the packaging or not in the packaging? Cords, no! Some other stuff, yes. | |||
Bringing items to the store | |||
Items that the store likes/does not like | |||
What to communicate with the sales staff about (large donations, etc) |
Online Sales and Bulk Sales | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Sales priorities: 1. Online Sales, 2. Thrift Store, 3. Bulk Sales | |||
Items that online sales likes | |||
What to communicate with Online Sales staff about | |||
Items that Bulk Sales likes | |||
What to communicate with Bulk Sales about |
Other Areas | Date | New Hire Initials | Staff Initials |
---|---|---|---|
Hardware [Advanced] testing (incoming, what they test, etc.) | |||
Build | |||
Laptops | |||
MacLand | |||
SDA |
Admin | Date | New Hire Initials | Staff Initials |
---|---|---|---|
The Receiving/Sorting Wiki Category | |||
Receiving Boxes | |||
Recycling E-Mail List (subscribe and explain) | |||
Printing 'Uncovered' Stickers | |||
Printing and Laminating Signs |