Sorting Training
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 This page has been migrated to a document on Free Geek's Google Drive. Information remaining behind may no longer be relevant. MIGRATOR: When you have tagged this page as migrated, (Link to new page immediately below.) |
Your main responsibilities are to:
- Teach Adoption volunteers basic intake procedures using this page as a guide.
- Teach Adoption volunteers about Safety Procedures. Learn about what to do with potentially hazardous stuff.
- Manage flow of gizmos through the Sorting area:
- Learn about the Sorting Boxes and where things go when they leave Sorting
- How to handle large donations at warehouse door
- Keep staff updated on changes in receiving and sorting
- Ensure that Receiving and Sorting are well integrated with Free Geek's production, sales, and recycling areas:
- Run Basic Testing so that the adoption volunteers, the store, and hardware grants get what they need.
- Maintain sanity and be a good role model for your volunteers! Be calm, positive, and fun.
- Strive to improve the organization, training, and communication within receiving and with other areas.
Checklist
This is a training checklist for new Sorting staff members and interns. It may be printed out and used until the new staff member/intern is fully trained.
New staff member/intern's name: __________________________________
Trainer's Name: _____________________________________
| Sorting Basics | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Priorities (Clearing the Carts, Sorting) | |||
| Assisting a Donor in Warehouse | |||
| OR E-Cycles Training and Stickering (see Ewaste Training) | |||
| Identifying tricky gizmos (e.g systems vs. servers, copiers vs. multi-function printers, etc.) | |||
| Clearing the Carts | |||
| Secure Data Area (SDA) Incoming | |||
| CRT and LCD Monitor Incoming | |||
| CRT TV Incoming | |||
| Printer Incoming | |||
| LCD TV Incoming | |||
| MacLand Incoming |
| During a Shift | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Opening/Closing Checklist | |||
| Introduce yourself to all volunteers | |||
| Assess new volunteers' abilities (check schedule to verify) and train them accordingly | |||
| If it's slow, find tasks for all volunteers (if necessary, move them to another area) | |||
| Keep in touch with Receiving in order to direct Runners | |||
| Communicate with appropriate staff/areas about unusual gizmos | |||
| Sort and empty boxes that are filling up | |||
| Maintain Data Security in Sorting (and check for data bearing devices) | |||
| Oversee Safety Protocols and appropriate behavior in Sorting |
| Receiving/Sorting Boxes (Including how to sort/empty each box) | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Cords | |||
| Re-use/Testing | |||
| Recycling | |||
| Tapes and Disks | |||
| Styrofoam and Packaging Materials | |||
| Copper Bearing Materials | |||
| Dirty/Junk plastic,filmy plastic, E-plastic | |||
| Cardboard boxes and Recycling | |||
| Garbage | |||
| A/V Incoming Area | |||
| Keyboard/Mice Testing Area | |||
| Speaker Testing |
| Health and Safety in Receiving/Sorting | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Review Safety Procedures in Receiving | |||
| Review Hazardous chemicals list | |||
| Safe Lifting | |||
| Carts | |||
| Avoiding tripping hazards in standing/walking areas | |||
| Safe Stacking Procedures in SDA and A/V incoming area | |||
| Broken/Open CRT Monitors | |||
| Broken Fluorescent Light Bulbs | |||
| Leaking Batteries | |||
| Mercury bearing thermostats or thermometers |
| Data Security | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Explain why data security is important | |||
| Laptops (to SDA --no power supplies) | |||
| Hard drives (to SDA) | |||
| External hard drives (to SDA--with cord) | |||
| Cell phones, PDAs, Digital Cameras, flash drives, etc. (to the Lock Box in Receiving) | |||
| Tivos, DVRs, and other misc. with potential hard drives (to SDA) | |||
| XBox 360, Playstation 3, other newer gaming systems (to SDA) | |||
| CDs/DVDs (shred/cut if home-made) and other media |
| Donations at Warehouse entrance and Staffing Sorting Alone | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Large Donations - Tallying Covered and Uncovered items (see Handling Large Donations at Receiving) | |||
| Organize and tally the carts | |||
| If alone (without volunteers), volunteers from Recycling may need to be involved | |||
| Ask nearby staff members to cover/provide backup (or have the Front desk page for backup) when needed |
| When Things Are Slow | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Sorting and bagging batteries | |||
| QCing Sorting Boxes (see Receiving Boxes) | |||
| Basic Testing (but leave enough work for scheduled volunteers) | |||
| Clean Sorting area (sweep, put away extra cups, remove stuff from under the table and in corners) | |||
| Break down and bag Styrofoam | |||
| Sort anti-static bags and shopping bags for the Store | |||
| Ask the recycling staff if there are any open spots at Table or Bench for receiving volunteers | |||
| Clean up Basic Testing area (cull ugly keyboards, mice, speakers) |
| Basic Testing | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Keyboards (Testing, Sorting and Storage) | |||
| Mouse (Testing, Sorting and Storage) |
| Volunteers In Sorting | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| White Board for Names | |||
| Training Volunteers in Receiving | |||
| Passive Solicitation Policy: review, sign & file | |||
| Shadow two staff members as they orient volunteers | |||
| Volunteer Safety | |||
| Volunteer Recognition (Geek Love notes, etc) | |||
| Volunteer Break Policy | |||
| Volunteers with different abilities | |||
| Streamfishing | |||
| Preventing theft (no coats hanging in Sorting!) wiki page |
| Recycling | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Monitor Tetris | |||
| Steel bin | |||
| Cardboard bin | |||
| Paper Bins | |||
| Gaylords (where to set our boxes) | |||
| Advanced Recycling/Deconstruction shelves | |||
| What to communicate with the Recycling staff about |
| The Store | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Tour the store--see what they sell. | |||
| Explain why the store is important to Free Geek and Receiving's role in generating funds. | |||
| To leave in the packaging or not in the packaging? Cords, no! Some other stuff, yes. | |||
| Bringing items to the store | |||
| Items that the store likes/does not like | |||
| What to communicate with the sales staff about (large donations, etc) |
| Online Sales and Bulk Sales | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Sales priorities: 1. Online Sales, 2. Thrift Store, 3. Bulk Sales | |||
| Items that online sales likes | |||
| What to communicate with Online Sales staff about | |||
| Items that Bulk Sales likes | |||
| What to communicate with Bulk Sales about |
| Other Areas | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| Hardware [Advanced] testing (incoming, what they test, etc.) | |||
| Build | |||
| Laptops | |||
| MacLand | |||
| SDA |
| Admin | Date | New Hire Initials | Staff Initials |
|---|---|---|---|
| The Receiving/Sorting Wiki Category | |||
| Receiving Boxes | |||
| Recycling E-Mail List (subscribe and explain) | |||
| Printing 'Uncovered' Stickers | |||
| Printing and Laminating Signs |