Difference between revisions of "Cashier Training"

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; [[Opening and closing out the till]]
 
; [[Opening and closing out the till]]
 +
: Procedure for start and end of day.
 +
 
; [[Reimbursement for mileage]]
 
; [[Reimbursement for mileage]]
 +
: One of the more common oddball transactions you'll need to deal with.
 +
 
; [[Regular issues with tills]]
 
; [[Regular issues with tills]]
 +
: Some ongoing common problems.
 +
 
; [[Processing credit cards]]
 
; [[Processing credit cards]]
; [[Processing Monetary Donations]]
+
: How to deal with credit card transactions at the till. (Note that the store has a new type of credit card machine, and some of the specifics are changing.)
 +
 
 
; [[Checking the checks]]
 
; [[Checking the checks]]
; [[Purchasing items for Free Geek with cash or debit card]]
+
: A list of things that you should '''always''' do when you accept a check.
 +
 
  
 
Paperwork:
 
Paperwork:

Revision as of 09:47, 7 July 2009

The point of having a standard way of keeping track of cash is accountability.

Levels:

  1. An auditor (someone outside Free Geek looking over our books)
  2. A bookkeeper (someone inside Free Geek who keep track of our bank accounts, expense accoutns, etc.)
  3. A bean counter (someone who checks the tills each morning, looking for inconsistencies, and prepping them for the bookkeeper. Also preps tills.)
  4. A cash handler (someone who takes and dispenses money at a till)

Documentation:

All of this has the category of "Accounting".

Opening and closing out the till
Procedure for start and end of day.
Reimbursement for mileage
One of the more common oddball transactions you'll need to deal with.
Regular issues with tills
Some ongoing common problems.
Processing credit cards
How to deal with credit card transactions at the till. (Note that the store has a new type of credit card machine, and some of the specifics are changing.)
Checking the checks
A list of things that you should always do when you accept a check.


Paperwork:

(All of this is on the Dead trees wiki page.)

Till worksheet
End of shift form

Normal and abnormal transactions

  • At the front desk
  • In the store