Difference between revisions of "Cashier Training"
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The point of having a standard way of keeping track of cash is accountability. | The point of having a standard way of keeping track of cash is accountability. | ||
− | Levels | + | ==Levels== |
# An auditor (someone outside Free Geek looking over our books) | # An auditor (someone outside Free Geek looking over our books) | ||
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# A cash handler (someone who takes and dispenses money at a till) | # A cash handler (someone who takes and dispenses money at a till) | ||
− | Documentation | + | ==Paperwork== |
+ | |||
+ | (All of this is on the [[Dead trees]] wiki page.) | ||
+ | |||
+ | ; [[Media:Till-worksheet.gnumeric|Till worksheet]] | ||
+ | ; [[Media:Endofshiftform.gnumeric|End of shift form]] | ||
+ | |||
+ | ==Normal and oddball transactions== | ||
+ | Normal transactions are ones that go into the database. Oddball transactions are anything else. | ||
+ | |||
+ | * At the front desk normal transactions are donations and fees that accompany gizmo donations. | ||
+ | * In the store normal transactions are sales. | ||
+ | |||
+ | Some obvious oddball transactions: | ||
+ | |||
+ | * Someone pays an invoice | ||
+ | * Someone buys something at the front desk | ||
+ | * Someone finds money | ||
+ | * Someone needs a reimbursement, or takes money to buy something for Free Geek. | ||
+ | * Mileage -- a kind of reimbursement. | ||
+ | |||
+ | ==Documentation== | ||
All of this has the category of "Accounting". | All of this has the category of "Accounting". | ||
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; [[Checking the checks]] | ; [[Checking the checks]] | ||
: A list of things that you should '''always''' do when you accept a check. | : A list of things that you should '''always''' do when you accept a check. | ||
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[[Category: Accounting]] | [[Category: Accounting]] |
Revision as of 09:51, 7 July 2009
The point of having a standard way of keeping track of cash is accountability.
Levels
- An auditor (someone outside Free Geek looking over our books)
- A bookkeeper (someone inside Free Geek who keep track of our bank accounts, expense accoutns, etc.)
- A bean counter (someone who checks the tills each morning, looking for inconsistencies, and prepping them for the bookkeeper. Also preps tills.)
- A cash handler (someone who takes and dispenses money at a till)
Paperwork
(All of this is on the Dead trees wiki page.)
Normal and oddball transactions
Normal transactions are ones that go into the database. Oddball transactions are anything else.
- At the front desk normal transactions are donations and fees that accompany gizmo donations.
- In the store normal transactions are sales.
Some obvious oddball transactions:
- Someone pays an invoice
- Someone buys something at the front desk
- Someone finds money
- Someone needs a reimbursement, or takes money to buy something for Free Geek.
- Mileage -- a kind of reimbursement.
Documentation
All of this has the category of "Accounting".
- Opening and closing out the till
- Procedure for start and end of day.
- Reimbursement for mileage
- One of the more common oddball transactions you'll need to deal with.
- Regular issues with tills
- Some ongoing common problems.
- Processing credit cards
- How to deal with credit card transactions at the till. (Note that the store has a new type of credit card machine, and some of the specifics are changing.)
- Checking the checks
- A list of things that you should always do when you accept a check.