Difference between revisions of "Volunteer Desk Checklist"
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(New page: Checklist of Tasks :Date: _________________ {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% |- style="background:black; color:white" !| Volunteer Desk Pre-Opening ...) |
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|| Print out daily checklist || | || Print out daily checklist || | ||
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+ | || Put previous day's staff schedule (3-hole punch, 1st) into notebook || | ||
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+ | || Put previous day's volunteer schedules (3-hole punch, 1st) into notebook || | ||
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|| Put out current volunteer schedule sheets for build and adoption. || | || Put out current volunteer schedule sheets for build and adoption. || | ||
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+ | || Prepare [http://data/staffsched Staff Schedule] sheet. Color code prebuild (pink), recycling (green) and hardware donations (yellow) staffers and shifts. (Wait until just before we open to print the daily staff schedule.) || | ||
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|| '''Review all emails to "frontdesk@..." for cancellations, group volunteering, etc. Make calls & edit schedule accordingly.''' || | || '''Review all emails to "frontdesk@..." for cancellations, group volunteering, etc. Make calls & edit schedule accordingly.''' || | ||
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|| Make reminder calls for all classes, including [[FreekBox Adoption Class]]es, [[Basic Linux Command Line for Builders|Command Line classes]], and monthly classes. || | || Make reminder calls for all classes, including [[FreekBox Adoption Class]]es, [[Basic Linux Command Line for Builders|Command Line classes]], and monthly classes. || | ||
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|| Follow tech support intake and outgoing procedures || | || Follow tech support intake and outgoing procedures || | ||
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+ | || Every Tuesday Print new schedule pages (Don't forget the class schedules), adoption & build packets, volunteer brochures(Do this on Tuesday and Thursday), build status sheets, new volunteer forms, tech support forms - all as needed || | ||
+ | |- | ||
+ | || On Tuesdays put [[Group volunteering | pre-assigned groups]] from our Group volunteering page onto the adoption schedule weekly.|| | ||
+ | |- | ||
+ | || Also on Tuesday check the [[Summer_Break_Groups | Summer break groups]] and block out their shifts on the adoption schedule. (Read [[Group Volunteering Policy | here]] for more info or talk to Darryl.) || | ||
+ | |- | ||
+ | || Notify MK if '''close''' to out of: white volunteer cards, yellow class cards, or Jason's tech support cards || | ||
+ | |- | ||
+ | || Notify MK or Liane when '''close''' to out of coffee supplies or office supplies. Do not wait until you are out. There is a lag time. || | ||
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+ | || Check and add printer paper if needed. || | ||
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Revision as of 13:38, 30 December 2009
Checklist of Tasks
- Date: _________________
Volunteer Desk Pre-Opening Tasks | Initials |
---|---|
Print out daily checklist | |
Put previous day's staff schedule (3-hole punch, 1st) into notebook | |
Put previous day's volunteer schedules (3-hole punch, 1st) into notebook | |
Put out current volunteer schedule sheets for build and adoption. | |
Prepare Staff Schedule sheet. Color code prebuild (pink), recycling (green) and hardware donations (yellow) staffers and shifts. (Wait until just before we open to print the daily staff schedule.) | |
Review all emails to "frontdesk@..." for cancellations, group volunteering, etc. Make calls & edit schedule accordingly. | |
Review phone messages, return calls, Send e-mail messages to staff or committees as needed, Check schedule sheet and record cancellations as needed. | |
Make reminder calls for all classes, including FreekBox Adoption Classes, Command Line classes, and monthly classes. |
Volunteer Desk During the Day Tasks | Initials |
---|---|
Check all bags that come in the door. | |
Check in volunteers by putting a check mark next to their name on the sign-up sheet. If they walk in to fill an empty slot, make sure their names are written on the sign-up sheets with a check mark at the time of walk in. | |
Schedule volunteers. (See Scheduling Exceptions.) | |
Log volunteer hours. | |
Enter volunteer information during/after tour. | |
Interact with volunteers who speak a foreign language | |
Put pre-assigned groups from our Group volunteering page onto the adoption schedule weekly. (Read here for more info or talk to Darryl.) | |
Also check the Summer break groups and block out their shifts on the adoption schedule. | |
Schedule volunteers for classes. Write their name & phone number in the classbook. Fill out a reminder card for them. | |
Schedule and teach people Cleaning. | |
Schedule large tours | |
Check messages throughout the day | |
Print Build and Adoption Packets and Group Volunteering forms | |
Ensure tour guide is available. Regularly Scheduled Tour Guides | |
Follow tech support intake and outgoing procedures | |
Every Tuesday Print new schedule pages (Don't forget the class schedules), adoption & build packets, volunteer brochures(Do this on Tuesday and Thursday), build status sheets, new volunteer forms, tech support forms - all as needed | |
On Tuesdays put pre-assigned groups from our Group volunteering page onto the adoption schedule weekly. | |
Also on Tuesday check the Summer break groups and block out their shifts on the adoption schedule. (Read here for more info or talk to Darryl.) | |
Notify MK if close to out of: white volunteer cards, yellow class cards, or Jason's tech support cards | |
Notify MK or Liane when close to out of coffee supplies or office supplies. Do not wait until you are out. There is a lag time. | |
Check and add printer paper if needed. |
Volunteer Desk Closing Tasks | Initials |
---|---|
Recycle notes. | |
Put pens, pencils, scissors, etc. back where they belong. | |
Bus cups and plates that may be at the front desk area. | |
Put left items in lost & found. | |
Return cards neatly to card box. | |
Put all binders back where they belong. | |
Turn off all computers | |
Clean up food & dishes |