Volunteer Desk Orientation

This form should be printed out, completed, and placed in the new intern's file.

Checklist

When new front desk worker is hired, there are several steps that need to be performed. It's the buddy's job to make certain these steps are accomplished. Most of these things must be done by other people but it's the buddy's responsibility to make certain that it gets done and that a complete hard copy of this document exists in the new worker's file.

The buddy needs to determine an orientation schedule, and will need to arrange appointments with other staff members or interns who are responsible for parts of the orientation. Please orient new front desk worker on the following.

New Front Desk Worker's Name: __________________________________

Buddy's Name: _____________________________________

Policy Briefing	Date	Trainee Initials	Staff Initials
Create & file a folder under Admin: last name, first name
Volunteer Intern Contract: review, sign & file
Requesting schedule changes/days off: provide contact info
Arriving Late and Cancellations/Calling in Sick: provide contact info
Signing Checks, Contracts, Invoices: don't do it!
Explain that this position is at-will employment and that he/she is subject to reviews
Emergency Info Request: enter ER contact, phone # & any allergies into database
Take Orientation tour

Physical Orientation	Date	Trainee Initials	Trainer Initials
Review building layout, public accessibility and names for various areas
Safety training. Details on that page.
Review (After Hours Access Policy)
Indicate available admin workspaces
Review layout behind donor desk: tools, files & till
Review layout behind volunteer desk: tools, files & bag check

Technical Stuff	Date	New Hire Initials	Staff Initials
Create a Free Geek email address
Orient to Squirrelmail: mail.freegeek.org
Create database account
Create wiki account
Add to Email Lists (frontdesk, regulars, tours, social)
Update Volunteer Internship Schedule with start & end dates, schedule & tasks

Technical Infrastructure Orientation	Date	Trainee Initials	Trainer Initials
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)

Cultural Orientation	Date	New Hire Initials	Staff Initials
Orientation to our meeting structure (Facilitating, Scribing, Consensus)
Introduced around to core volunteers
Introduced around to staff: indicate collective member
Explain what to expect the first few weeks
How to tell you're doing well (on time, floor shifts, moving position forward, commitments)
Free Geek FAQ
Standing Staff Committees What the committees do and where to send what emails
Netiquette at Free Geek
Documentation (why it's important, where to document what)
Where to park your car
Full policy list http://wiki.freegeek.org/index.php/Category:Policy

General Training	Date	Trainee Initials	Trainer Initials
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)

Volunteer Desk Training	Date	Trainee Initials	Trainer Initials
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)

Donor Desk Training	Date	Trainee Initials	Trainer Initials
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)
Wiki http://wiki.freegeek.org/
Database http://data/ (only accessible from inside FG)