Difference between revisions of "Tech Support"
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== Techs == | == Techs == | ||
===Staff=== | ===Staff=== | ||
− | * [[User: | + | * [[User:paulm | Paul]] |
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* [[User:Renee | Renee]] | * [[User:Renee | Renee]] | ||
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===Interns & Volunteers=== | ===Interns & Volunteers=== | ||
(Look [http://freegeek.org/tech-support-calendar here] for the support techs' calendar) | (Look [http://freegeek.org/tech-support-calendar here] for the support techs' calendar) |
Revision as of 12:29, 14 December 2010
Free Geek tech support is offered free of charge to:
- Adopters and hardware grant recipients for one year
- Thrift store customers for 90 days after original purchase
This support includes replacement of defective parts if necessary, but does not include any guarantee that programs or hardware added by the user will function. We will repair or replace defective hardware and ensure that the system and its components function under current, Long Term Support releases of the Ubuntu operating system, currently 8.04 and 10.04. Changes to the original system hardware may void this warranty.
Contact Info and HoursTech Support Hours are from noon to 5.45 pm, Tuesday through Saturday or by appointment. We are closed, to walk in customers, for lunch from 1-1.30pm.
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ServicesMany services covered under warranty we can provide for free, but we occasionally need to charge a fee for difficult or non-standard support. When we cannot support an issue, we can refer interested parties to outside agencies. Stuff We SupportSoftware
Hardware
Stuff We Don't Support
TechsStaffInterns & Volunteers(Look here for the support techs' calendar)
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