Difference between revisions of "Template:Training Guide for Hardware Grants Internship"

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This template can be printed out for use with new hardware grants interns and volunteers. This can be used as a checklist for orienting hardware grants interns.
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:The following orientation form should be printed out, completed, and placed in the new Hardware Grant Worker's file.
  
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Here is the [[Hardware_Grants_Volunteer_Intern | job description for the hardware grants volunteer internship]].
+
==Hardware Grants Orientation Checklist==
 +
When new hardware grants worker is hired, there are several steps that need to be performed. It's the [[buddy]]'s job to make certain these steps are accomplished. Most of these things must be done by other people but it's the buddy's responsibility to make certain that it gets done and that a complete hard copy of this document exists in the new worker's file.
  
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==Wiki==
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The buddy needs to determine an orientation schedule, and will need to arrange appointments with other staff members or interns who are responsible for parts of the orientation. Please orient new front desk worker on the following.
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* Please familiarize yourself with these wiki pages:
 
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:*[[Hardware Grants]]
 
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:*[[Using RT for Hardware Grants]]
 
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:*[[Business registrars]]
 
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:*[[Data Entry]]
 
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:*[[Lists]]
 
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:*[[Free Geek FAQ]]
 
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:*[[Phone System Howto]]
 
  
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==Accounts==
 
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Hardware grants interns and volunteers need to have all four of the following accounts:
 
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*[[RT]]
 
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*Signed up on grants [[Lists | list]]
 
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*Database
 
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*Claws
 
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Your trainer will help you sign up for these accounts and he or she will walk you through using them.
 
  
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==Walk-through==
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New Hardware Grant Intern's Name: __________________________________
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Your trainer will show you where to find the following items:
 
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===Classroom===
 
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* PCs
 
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* Printers
 
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* Headphones
 
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===Warehouse===
 
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* Monitors
 
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* Keyboards
 
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* Mice
 
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* Power cords
 
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* Network cables
 
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* Printers (also in classroom)
 
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* LCD-monitors
 
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===Elsewhere===
 
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The following items can be found in the store, advanced testing, or in locked rooms. Check in with a coordinator or staff member before removing any of these items from their area.
 
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* 20 GB IDE Hard Drives
 
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* Network devices
 
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* IDE Hard drives with >20 GB
 
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* Macintosh systems
 
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* Laptops
 
  
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==Disbursing grants in the database==
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Buddy's Name: _____________________________________
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After granting out systems to organizations, it is necessary to enter the data regarding the grant into the database and record FG-PDX disbursements.
 
  
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==Follow-up==
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
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People from organizations will more often than not ask questions or provide comments after we have disbursed their grant. Verbal or e-mail follow-up responses are a typical part of the grant process.
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|- style="background:black; color:white"
 +
!| Policy Briefing
 +
!| Date
 +
!| Trainee Initials
 +
!| Staff Initials
 +
|-
 +
|| [[Volunteer Intern Contract]]: review, sign & file ||  ||  ||
 +
|-
 +
|| Requesting schedule changes/days off: provide contact info ||  ||  ||
 +
|-
 +
|| [[Arriving Late and Cancellations]]/Calling in Sick: provide contact info ||  ||  ||
 +
|-
 +
|| Explain that this position is at-will employment and that he/she is subject to reviews ||  ||  ||
 +
|-
 +
|| Emergency Info Request: enter ER contact, phone # & any allergies into database ||  ||  ||
 +
|-
 +
|| Take Orientation tour ||  ||  ||
 +
|-
 +
|}
  
−
[[category: Hardware Grants]]
+
 
 +
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 +
|- style="background:black; color:white"
 +
!| Technical Orientation
 +
!| Date
 +
!| Trainee Initials
 +
!| Staff Initials
 +
|-
 +
|| Create RT acount ||  ||  ||
 +
|-
 +
|| Create a claws account ||  ||  ||
 +
|-
 +
|| Create a database account ||  ||  ||
 +
|-
 +
|| Create wiki account  ||  ||  ||
 +
|-
 +
|| Add to grants list  ||  ||  ||
 +
|-
 +
|}
 +
 
 +
 
 +
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 +
|- style="background:black; color:white"
 +
!| Cultural Orientation
 +
!| Date
 +
!| Trainee Initials
 +
!| Staff Initials
 +
|-
 +
|| Orientation to our meeting structure ([[Meeting Tips|Facilitating]], [[Scribe|Scribing]], [[Consensus]]) ||  ||  ||
 +
|-
 +
|| Introduced around to core volunteers ||  ||  ||
 +
|-
 +
|| Introduced around to staff: indicate collective member  ||  ||  ||
 +
|-
 +
|| Explain what to expect the first few weeks ||  ||  ||
 +
|-
 +
|| How to tell you're doing well (on time, floor shifts, moving position forward, commitments) ||  ||  ||
 +
|-
 +
|| [[Free Geek FAQ]] ||  ||  ||
 +
|-
 +
|| [[Standing Staff Committees]] What the committees do and where to send what emails ||  ||  ||
 +
|-
 +
|| [[Netiquette at Free Geek]] ||  ||  ||
 +
|-
 +
|| Documentation (why it's important, where to document what) ||  ||  ||
 +
|-
 +
|| Where to park your car ||  ||  ||
 +
|-
 +
|| Full policy list http://wiki.freegeek.org/index.php/Category:Policy ||  ||  ||
 +
|-
 +
|}
 +
 
 +
 
 +
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 +
|- style="background:black; color:white"
 +
!| Physical Orientation
 +
!| Date
 +
!| Trainee Initials
 +
!| Staff Initials
 +
|-
 +
|| Review building layout, public accessibility and names for various areas  ||  ||  ||
 +
|-
 +
|| [[Safety]] training, details on that page  ||  ||  ||
 +
|-
 +
|| Review ([[After Hours Access Policy]])  ||  ||  ||
 +
|-
 +
|| Indicate available admin workspaces ||  ||  ||
 +
|-
 +
|| Indicate grantable hardware and storage space in warehouse ||  ||  ||
 +
|-
 +
|| Indicate grantable PCs in classroom ||  ||  ||
 +
|-
 +
|}
 +
 
 +
 
 +
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 +
|- style="background:black; color:white"
 +
!| Administrative Orientation
 +
!| Date
 +
!| Trainee Initials
 +
!| Staff Initials
 +
|-
 +
|| Review [[Using RT for Hardware Grants]] ||  ||  ||
 +
|-
 +
|| Learn RT basics ||  ||  ||
 +
|-
 +
|| Distinguish FG-PDX PCs from FreekBoxen ||  ||  ||
 +
|-
 +
|| Enter data regarding disbursements into database ||  ||  ||
 +
|-
 +
|| Review [[Phone System Howto]] ||  ||  ||
 +
|-
 +
|}
 +
 
 +
 
 +
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 +
|- style="background:black; color:white"
 +
!| Disbursement Orientation
 +
!| Date
 +
!| Trainee Initials
 +
!| Staff Initials
 +
|-
 +
|| Shadow your trainer during a disbursement  ||  ||  ||
 +
|-
 +
|| Assist your trainer during a disbursement  ||  ||  ||
 +
|-
 +
|| Be shadowed by your trainer during a disbursement  ||  ||  ||
 +
|
 +
|}
 +
 
 +
[[Category:Hardware grants]]
 +
[[Category:HR]]
 +
[[Category:Hiring]]
 +
[[Category:Howto]]

Revision as of 13:58, 7 January 2010

The following orientation form should be printed out, completed, and placed in the new Hardware Grant Worker's file.

Hardware Grants Orientation Checklist

When new hardware grants worker is hired, there are several steps that need to be performed. It's the buddy's job to make certain these steps are accomplished. Most of these things must be done by other people but it's the buddy's responsibility to make certain that it gets done and that a complete hard copy of this document exists in the new worker's file.

The buddy needs to determine an orientation schedule, and will need to arrange appointments with other staff members or interns who are responsible for parts of the orientation. Please orient new front desk worker on the following.


New Hardware Grant Intern's Name: __________________________________

Buddy's Name: _____________________________________

Policy Briefing Date Trainee Initials Staff Initials
Volunteer Intern Contract: review, sign & file
Requesting schedule changes/days off: provide contact info
Arriving Late and Cancellations/Calling in Sick: provide contact info
Explain that this position is at-will employment and that he/she is subject to reviews
Emergency Info Request: enter ER contact, phone # & any allergies into database
Take Orientation tour


Technical Orientation Date Trainee Initials Staff Initials
Create RT acount
Create a claws account
Create a database account
Create wiki account
Add to grants list


Cultural Orientation Date Trainee Initials Staff Initials
Orientation to our meeting structure (Facilitating, Scribing, Consensus)
Introduced around to core volunteers
Introduced around to staff: indicate collective member
Explain what to expect the first few weeks
How to tell you're doing well (on time, floor shifts, moving position forward, commitments)
Free Geek FAQ
Standing Staff Committees What the committees do and where to send what emails
Netiquette at Free Geek
Documentation (why it's important, where to document what)
Where to park your car
Full policy list http://wiki.freegeek.org/index.php/Category:Policy


Physical Orientation Date Trainee Initials Staff Initials
Review building layout, public accessibility and names for various areas
Safety training, details on that page
Review (After Hours Access Policy)
Indicate available admin workspaces
Indicate grantable hardware and storage space in warehouse
Indicate grantable PCs in classroom


Administrative Orientation Date Trainee Initials Staff Initials
Review Using RT for Hardware Grants
Learn RT basics
Distinguish FG-PDX PCs from FreekBoxen
Enter data regarding disbursements into database
Review Phone System Howto


Disbursement Orientation Date Trainee Initials Staff Initials
Shadow your trainer during a disbursement
Assist your trainer during a disbursement
Be shadowed by your trainer during a disbursement
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