Answering the phone

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It has been suggested that this article or section be merged with [[::Free Geek FAQ|Free Geek FAQ]]. (Discuss)


If you'd like this information in a slightly different format, please check out FAQ for phone call response. This should provide you with answers to questions commonly heard over the phone; if you need information about using the phone system, see Phone System Howto.


  • Drop-offs and volunteering: 10am-6pm Tuesday through Saturday
  • Thrift Store: 10am-6pm Monday through Saturday


1731 SE 10th Ave, 2 blocks south of Hawthorne


FREE GEEK is a 501(c)3, so all donations are tax-deductible.

Donations can be brought by any time we're open (leaving things when we are closed is illegal dumping). We take cash, checks and credit cards (Visa and Mastercard only, NOT Discover nor American Express).

We accept the donation of any computers, printers, telephones, fax machines, and office supplies, working or not. There are no fees, except under certain circumstances, but we do have suggested monetary donations to help support our programs. For large donations (several pallets) set a date and time. Send this info to staff AT freegeek DOT org and record on Freekiwiki in Receiving Calendar.

We do not take styrofoam, microwaves, smoke alarms, copy machines, batteries, large appliances, or televisions whose glass is broken/compromised.

  • Contact Metro for more information on recycling these items. Call the Metro hotline at 503-234-3000 or visit their website at
  • A place to donate these items is Far West Fibers on 5525 SE 28th across from Reed College. Their phone number is (503) 238-1640. The charge for televisions is 40 cents a pound, and there is a $5 minimum. They're open Monday through Friday from 7 am to 4 pm and Saturday from 9 am to 1 pm.
  • For styrofoam donors should go to PC Plastics 5530 NE 122nd Portland, OR 97230 503.720.7689 open 7am - 9pm | Mon - Fri


If you are interested in volunteering, please come down and take a tour. The tours happen every day we are open at 11am and 4pm.

24 hour Adoption program

Volunteers receive a refurbished desktop computer after 24 hours of work. The current Freekboxen spec is below.

FreekBox Specs

Intel Core 2 Duo
1 GB
Hard drive
120-160 GB
Ethernet 10/100 PCI
Video card
Onboard, or 128MB PCIe if necessary
Onboard, or PCI if necessary

Volunteers receiving their computer also take a class which will introduce them to basic computer use & qualify them for 1 year of free tech support from Free Geek.

Build program

Volunteers in the build program go through a series of classes to familiarize them with computer hardware. They then put together 6 freekboxes of which they get to keep the 6th.

Signing up/Canceling

Volunteers can sign up and cancel their shifts at the front desk or over the phone. There is a build schedule and an adoption schedule. The date is at the bottom of the page and the times are at the top. These schedules are at the Volunteer Desk, so if such a call is answered at the Donation Desk, put it on hold so it can be picked up at the other desk (if you're not busy, you can do it yourself).

Tech support

We have tech support for adopters of FreekBoxes, grant recipients and store customers. Tech Support Hours are from noon to 5.45 pm, Tuesday through Saturday or by appointment. We are closed, to walk in customers, for lunch from 1-1.30pm. The e-mail address is support AT freegeek DOT org. Tech Support warranties cover both hardware and software, but we do not offer software support on any systems that have had Windows installed. Tech support can also help with upgrades, such as configuring a new monitor or printer, or adding RAM. (The complete policy is posted outside the Tech Support window, if you need more detailed information.)


Free Geek offers monthly classes: brochures are available at the Volunteer Desk listing the class offerings for the current month. You can contact the Education Coordinator, Darren, if you have questions about classes.

People who have earned a computer from Free Geek after their 24th hour of volunteer work need to take an "Adoption Class." This hands-on class is conducted on the volunteer's own FreekBox and covers the basics of setting up the computer, logging in, getting around, saving files (and finding them later), and a little administration. The Adoption Class schedules are in a binder at the Volunteer Desk.