Training Guide for Jessica

From FreekiWiki
Jump to navigation Jump to search

This page has been requested to be deleted.
If you disagree, discuss on the talk page.
Whenever possible, could an Admin please remove this page?

We now use an orientation list (paper copy to live in HR file):

and daily checklists (laminated at the front):

Training Jessica at Front Desk


This can be used as a checklist for orienting front desk interns. To check off a subject that has been covered just intitial it with four ~ in a row.

  • E-Beth's sig: Elizabeth 09:51, 7 August 2007 (PDT)

kathie Kathie 09:56, 7 August 2007 (PDT) Dana 15:16, 31 October 2007 (PDT)


  • How to utilize articles under the Front Desk category.

Beyond the wiki: the rest of these tasks will be taught hands on

This is also a checklist


  • Phone functions, paging and transferring calls.
  • Checking the messages:
  • Front Desk mailbox.
  • General mailbox.
  • Q-west mailbox.

Scheduling volunteers

  • Build (explain terms such as pre-build and build workshop, self scheduling for build workshop volunteers, ect.) Elizabeth 13:27, 31 October 2007 (PDT)
  • Adoption (group scheduling, one person per line, ect.) Elizabeth 13:27, 31 October 2007 (PDT)
  • Receiving calendar. Elizabeth 13:27, 31 October 2007 (PDT)

Recording things in the database

  • Dispersement Elizabeth 14:04, 31 October 2007 (PDT)
  • Donations Elizabeth 14:04, 31 October 2007 (PDT)
  • Recycling systems-eval tally sheets
  • Hours Elizabeth 14:04, 31 October 2007 (PDT)


-Printing from Deadtrees.

Cashing out and counting till and other tillish stuff

  • Pre-opening till count and paperwork.
  • Closing till count.
  • Searching for mistakes.
  • Credit Card machine.
  • IOUs and Reimbursements.

Email-Lists public and private

Website Applications

website extensions for applications such as

  • /grants.
  • /internships.
  • /wishlist.
  • /roomuse.


  • Build Status Sheets.
  • Borrow Book.

Signing up Volunteers after tour

  • Builders.
  • Adopters.
    • Processing community service volunteers (Mult Co Court and others)


It is also important to orient people with the organization and culture of Free Geek. A few ways of doing this are:

  • Introduce the new intern or volunteer to everyone and explain what it is that each staff member or core volunteer does.
  • Explain the unique structure of Free Geek including the role of council, the board, staff and committees.
  • Communication-what is the particular norm for different groups relaying information
  • Making reminder calls
  • Room use calendar,